System Manager Patient Access

Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.

The System Patient Access Manager position provides direct oversight of the Penn Highlands Healthcare and Hospital registrations for the system. Handles the functions of the Registration department for the system Lead and optimize patient access for operations across hospital system, ensuring efficient registration, scheduling, and revenue cycle processes while delivering an exceptional patient experience.

QUALIFICATIONS:

• Education Associate’s degree in healthcare administration, business, or related field preferred.
• Required Experience/Skills 5 years of progressive experience in patient access or revenue cycle operations.
• 5 years in a supervisory or management role.
• Demonstrate strong leadership, motivation; Excellent communication skills (written/Verbal); Computer skills, good reasoning ability, good organizational skills, multi-tasking, flexibility, and excellent customer service.
• Strong knowledge of insurance verification, medical terminology, and healthcare billing.
• Familiar with hospital regulations; strong problem solving, attention to detail, and stay calm under pressure.
• Proficiency with electronic health records and patient registration systems.
• Preferred Experience/Skills CHAM, CHAA, or similar certification.
• Multi-site management experience.

WHAT WE OFFER:

• Competitive Compensation
• Shift Differential
• Professional Development
• Supportive and Experienced Peers

BENEFITS:

• Medical, Dental, and Vision offered after completion of introductory period
• Paid Time Off
• 403(b) retirement plan with company match
• Company Paid Short & Long Term disability coverage
• Company Paid and Voluntary Life Insurance
• Flex Spending Account
• Employee Assistance Program (EAP)
• Health & Wellness Programs