What are the responsibilities and job description for the Dental Front Desk Receptionist / Patient Care Coordinator position at Pendleton Neighborhood Dental?
Dental Front Desk Receptionist / Patient Care Coordinator
Pendleton Neighborhood Dental
Pendleton, SC 29670
Full-time or Part-time
Expected start date: Mid-September 2026
Pay: $15–$20 per hour, based on experience and qualifications
Job Summary
Pendleton Neighborhood Dental is a new, privately owned dental office estimated to open in mid-September 2026 in Pendleton, SC. We are looking for a friendly, dependable, and organized Front Desk Receptionist / Patient Care Coordinator to join our team as we prepare to open and build the practice from the ground up.
This position is an important part of the patient experience. The front desk team member will help welcome patients, answer phones, schedule appointments, verify insurance, collect payments, and keep the office running smoothly.
Our office will focus on honest, patient-centered dental care in a comfortable and welcoming environment. We plan to offer general dentistry, emergency visits, restorative care, crowns, extractions, implants, clear aligners, dentures, and family dental care.
This is a great opportunity for someone who wants to be part of a startup dental office where teamwork, reliability, and patient care truly matter.
Responsibilities
- Greet patients in a warm, professional, and welcoming manner
- Answer phone calls, texts, and patient inquiries
- Schedule new patient visits, emergency appointments, treatment visits, and follow-up appointments
- Confirm appointments and help manage the daily schedule
- Collect and update patient information
- Verify dental insurance benefits and eligibility
- Present basic treatment estimates as directed by the dentist or office systems
- Collect payments, copays, and balances
- Help with billing, claims follow-up, and insurance communication as needed
- Maintain patient records accurately and confidentially
- Communicate clearly with the dentist, assistant, and other team members
- Help keep the front desk and reception area organized
- Support the clinical team when needed
- Follow HIPAA and standard dental office privacy guidelines
- Help create a positive, calm, and professional patient experience
Qualifications
- Dental front desk experience preferred
- Experience with dental insurance verification preferred
- Customer service or medical/dental office experience preferred
- Must be reliable, organized, and willing to learn
- Strong communication and phone skills
- Comfortable using computers and learning new software
- Ability to multitask in a busy office environment
- Positive attitude and team-first mindset
- Comfortable working in a new and growing startup environment
- Bilingual ability is a plus but not required
Schedule
Our planned office hours are:
Thursday to Saturday
8:00 AM to 8:00 PM
Additional weekday hours may be added as the practice grows.
We are open to discussing full-time or part-time availability.
Benefits
- Employee discount
- Free parking
- On-the-job training
- Opportunity to grow with a new private dental practice
As a new startup practice, benefits will be limited initially. However, this position offers the opportunity to be part of a growing private dental office from the beginning, with room for additional responsibilities and growth as the practice expands.
About Pendleton Neighborhood Dental
Pendleton Neighborhood Dental is a privately owned dental office opening near Hwy 76 in Pendleton, SC. Our goal is to make dental care easier for working families by offering evening and Saturday appointments, same-day emergency care when available, and honest treatment recommendations.
We are building a team that values kindness, reliability, professionalism, organization, and patient trust.
Ideal Candidate
The ideal candidate is friendly, dependable, organized, and comfortable speaking with patients. We are looking for someone who communicates clearly, stays calm under pressure, and wants to help build a positive office culture from the beginning.
Because this is a startup practice, the right person should be flexible, willing to learn, and comfortable helping in different areas as the office grows.
How to Apply
Please submit your resume through Indeed. We look forward to meeting candidates who are excited to help build a new dental office in the Pendleton community.
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
Work Location: In person
Salary : $15 - $20