Warehouse Manager

The Manager, Warehouse (Shipping & Receiving) is responsible for leading, training and directing supervisors, Team Leads and associates. Manages all warehouse and inventory control duties, planning and execution of shipping, transportation and receiving functions to meet or exceed customer commitments. This position is responsible for a broad range of duties including, but not limited to safety initiatives, departmental development, and continuous improvement efforts in accordance with quality management principles and overall objectives of the organization. This role will promote a collaborative environment to ensure effective communication and interaction across departments to achieve business results.

Duties And Responsibilities

• Directly supervise and oversee Team Leads, Supervisors, Material Handlers, transport coordinator, sipping coordinator and other associates to ensure daily Shipping, Receiving, Inventory Control and Material Handling demands are consistently met. May include a second and third shift if necessary.
• Execute the shipping schedule daily and the capacity plans, following the priorities and sequences for shipping assigning the required personnel; monitoring and reviewing performance indicators and resolving problems.
• Ensure material availability by managing inventory control programs, conducting cycle counts, identifying root causes of discrepancies, and implementing corrective actions.
• Oversee and maintain comprehensive inventory control processes, including cycle counting and physical inventory audits, to ensure accuracy and compliance.
• Ship products following the standard pack outs, without errors, to the correct address.
• Raise complaints with the carriers in case the product is damaged during transportation, provide feedback to global logistics about the performance of the carriers.
• Identify root cause and actions to customer complaints related to shipping.
• Identify the best transportation cost for the company.
• Removes capacity constraints throughout the processes under her/his responsibility.
• Communicates and collects shipping and logistics quotations, liaises with inside customer service and sales to manage customer orders.
• Supply materials requested by production to the assembly line.
• Sets standards for labor efficiency.
• Develops and reports metrics and manages them for daily improvement.
• Manage employee performance to establish expectations, monitor, and measure contributions and provide employee feedback, coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
• Resolves and addresses personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Update, drive and improve SAP system usage. Help reconfigure systematic changes to help productivity.
• Provides information to the Director of Operations by compiling, initiating, sorting, and analyzing performance records and data, answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements, implementing change.
• Enhance the safety culture to create a safe work environment by providing leadership in setting expectations for a safe work environment, by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
• Adhere to cGMP, ISO, QMS, OSHA and other pertinent regulations, directives, policies, and standards by ensuring documented training to process procedures.
• Follows company policies and practices as outlined in the Employee Handbook, AWAIR and/or applicable employment agreement.
• Follow safety guidelines and procedures in accordance to the job
• Performs additional duties as assigned
  
  

Job Requirements

• Education: bachelor’s degree or equivalent experience necessary to be successful in this position.
• Minimum of 5 years’ experience in warehouse, shipping & receiving management. within a manufacturing company.
• Strong people skills as a team leader, coach, and a team player.
• Knowledge of national and international shipments; Customs requirements.
• Operating a warehouse across multiple shifts, running or managing daily cycle counts.
• Experience with managing inventory control and wall-to-wall physical inventory.
• Solid communication skills in listening, clear concise speaking, and sharing company vision and direction resulting in increased employee engagement.
• Must be able to identify and resolve problems in a timely, creative manner.
• Strong interpersonal skills demonstrating integrity, professionalism, and leadership.
• Ability to quickly learn technology and improve use of technology to improve productivity and quality.
• Must be proficient in SAP, Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of ISO guidelines, OSHA and other EH&S related standards.
• Understanding and implementation of 6S and Lean/Six Sigma manufacturing techniques.
  
  

Preferred Qualifications

• Experience with SAP Shipping, Receiving and Inventory Movement functionality
• Experience with Current Good Manufacturing Practice regulations (cGMP).
• Certified Practitioner in Inventory Management (CPIM).
• Certifications in International Shipping.
• Experience with a Forklift.
  
  

Additional Information

• Actively supports and complies with Pelican’s BioThermal’s objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement.
• Must be able to interact effectively and cooperatively with employees at all levels.
• Must have the ability to complete assignments within the timeframe specified by the Manager.
• Must be flexible regarding working hours.
• Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.
• Ensures that staff is contributing at maximum potential through rigorous hiring practices and an emphasis on training and development initiatives, including coaching and counseling direct reports in their performance and professional development, with final authority for approving pay increases, hiring decisions and disciplinary actions.
• Emphasizes ethical leadership and decision-making to protect Pelican BioThermal’s brand and reputation.
• Establishing challenging, productive and achievable goals for direct reports; measure results by establishing checkpoints to track progress.
• Must be able to travel, nationally and internationally, as necessary.
  
  

Physical Requirements

• While performing the duties of this job, the employee will be frequently required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers).
• While performing the duties of this job, the employee will be frequently required to executive non-standard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch).
• Ability to lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.
• This position requires repetitive hand/wrist activities.
  
  

Compensation & Benefits

Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.

Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.