What are the responsibilities and job description for the Front Office Staff (Concierge) position at Pelham Links Family and Cosmetic Dentistry?
At Pelham Links, we utilize state-of-the-art techniques, modern technology in beautiful facilities, we meet our community’s needs with compassion and integrity. We have a kind-hearted, highly motivated team accomplishing our goals together, as we strive to serve our patients each and every day with enthusiasm and the highest standards of care. We are most proud when our patients compliment us by entrusting us with the care of their family and their friends.
Responsibilities:
As Front Desk Concierge, you play an important role in our office and perform a wide range of responsibilities, to include:
Responsibilities:
As Front Desk Concierge, you play an important role in our office and perform a wide range of responsibilities, to include:
- Patient registration
- Greet and check patients in
- Track new patients
- Reach out to patients when they are late
- Communicate with clinical team for new patient tours.
- Deliver exceptional customer service
- Handle inbound phone calls
- High school diploma or equivalent required
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred