Technical Service Advisor

Technical Support & Training Specialist (Commercial HVAC / Equipment)

Direct Hire | Full Benefits | Growth-Focused Role

I’m partnering with a well-established commercial HVAC equipment distributor that’s expanding its technical support and training team. This is a direct-hire, non-union opportunity designed for experienced commercial field service professionals who are ready to step out of constant truck time and into a more strategic, support-driven role—without losing their technical edge.

If you like solving problems, teaching others, and being the person everyone calls when things get complicated, this role has your name on it.

Location & Travel

• Kansas-based candidates strongly preferred
• Must be open to travel as needed for:
• Equipment start-ups
• Installation support
• Training sessions
• Travel may extend regionally or nationwide depending on project needs

What You’ll Do

• Become a product expert across a broad commercial equipment portfolio
• Lead technical training for contractors and internal teams, including:
• Equipment overview
• Installation best practices
• Start-up procedures
• Troubleshooting and diagnostics
• Provide advanced technical support via phone, email, and jobsite visits
• Support start-ups and resolve field issues with practical, real-world solutions
• Maintain proficiency in related control systems
• Partner with engineering, sales, and warranty teams to ensure smooth project execution
• Contribute feedback to product design and launch initiatives
• Stay current on product updates, service bulletins, and training materials
• Participate in cross-training and continuous improvement initiatives

What They’re Looking For

• Background in commercial field service (HVAC a MUST)
• Strong troubleshooting and application support experience
• Comfortable presenting, training, and explaining technical concepts
• Willingness to obtain manufacturer certifications (company-paid)
• Ability to travel extensively when required
• OSHA 10-Hour Safety certification (or willingness to complete)
• This is a great fit for someone who enjoys the technical side of the work but wants less day-to-day field grind and more influence.
• Compensation & Benefits
• Direct-hire position
• 100% employer-paid medical insurance for employee and family (yes, really)
• Company-paid training and manufacturer certifications
• Long-term career growth into senior technical or training leadership paths

Why This Role Wins

• You still get your hands dirty—just not every single day. You’re the expert, the trainer, the fixer, and the calm voice when things go sideways. Less windshield time, more impact.
• If you’re ready to trade constant field calls for a role with visibility, stability, and real upside, let’s talk.