Assistant County Services Coordinator

Job Summary: The Assistant County Services Coordinator supports the implementation of the County Victim Services Program by delivering direct services to victims of domestic and sexual violence and their families. This position incorporates trauma-informed, victim-centered counseling, crisis response, community engagement, and volunteer coordination. The Assistant will work collaboratively with the County Services Coordinator to ensure seamless service delivery and community outreach in the designated county.

Victim Assistance & Trauma Advocacy:

• Provide trauma-informed crisis intervention, advocacy, and short-term counseling (individual and group) to victims and their families.
• Assess client needs and coordinate appropriate services and resources.
• Provide or arrange for hospital and court accompaniment, safety planning, and referral services.
• Respond to crisis calls, walk-ins, and emergencies, including nights and weekends on a rotating basis.
• Maintain flexibility and mobility to meet with victims in safe, confidential community locations as needed.
• Ensure timely and accurate documentation of services in client database and case files.
• Conduct follow-up support to ensure continued access to care and resources.
  
  

Volunteer Engagement:

• Assist in recruitment, training, scheduling, and supervision of volunteers and student interns.
• Support volunteer coordination to ensure adequate crisis line and accompaniment coverage.
• Participate in volunteer appreciation and recognition efforts.
• Track volunteer hours and service data for reporting purposes.
  
  

Community Education & Outreach:

• Assist in planning and delivering presentations, workshops, and awareness campaigns related to domestic violence, sexual assault, and child abuse prevention.
• Distribute outreach materials (brochures, crisis cards, etc.) throughout the community.
• Help coordinate events and initiatives during awareness months (e.g., Sexual Assault Awareness Month, Domestic Violence Awareness Month, Child Abuse Prevention Month).
• Provide or assist with in-service training for professionals and community partners.
  
  

Interagency Coordination:

• Represent Pee Dee Coalition on local task forces, community committees, and multidisciplinary teams.
• Maintain knowledge of local resources and service providers to facilitate collaboration and referrals.
• Foster partnerships with law enforcement, hospitals, schools, and other community agencies.
  
  

Administrative & Reporting Duties:

• Ensure compliance with organizational policies, grant guidelines, and confidentiality standards.
• Complete timely reports, client logs, service statistics, and monthly activity summaries.
• Participate in professional development, supervision, and required staff training.
• Assist in maintaining office or center facilities, ensuring a welcoming and safe environment.
  
  

Qualifications:

• Education: Bachelor’s degree (required) in Psychology, Social Work, Counseling, Sociology, or related field. Master’s degree preferred.
• Experience: At least 2–4 years of direct experience working with victims of domestic violence, sexual assault, or other trauma-related services.
• Demonstrated knowledge of trauma-informed and victim-centered care practices.
• Excellent interpersonal, organizational, and communication skills.
• Ability to work independently, manage multiple tasks, and maintain confidentiality.
• Willingness to travel within assigned service area and work evenings/weekends as needed.
• Proficiency in data entry and basic computer applications (Microsoft Office, client database systems).
• Valid driver's license, reliable transportation, and proof of auto insurance required.
  
  

** Start date is 10/1/2025**