Front Desk / Medical Receptionist

Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in medical terminology, scheduling, and documentation, as well as the ability to handle multiple tasks efficiently in a fast-paced environment.

Duties

• Greet patients and visitors with a warm and professional demeanor.
• Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
• Schedule patient appointments using EPIC EMR system.
• Verify insurance information and perform insurance verification for patient accounts.
• Maintain accurate medical records and documentation in compliance with HIPAA regulations.
• Assist with medical billing tasks.
• Review care plans and ensure all necessary documentation is completed accurately.
• Handle patient inquiries regarding visits, records, appointments, and general information with excellent phone etiquette.
• Collaborate with medical staff to ensure efficient office operations.

Qualifications

• Minimum 3 years Epic experience (required)
• Must be fluent in Spanish (required)
• Strong understanding of medical terminology (required)
• Proficient computer skills including Microsoft Office applications
• Excellent organizational skills with attention to detail in documentation review.
• Motivated to learn
• Capable of multitasking on a continuous basis
• Ability to work independently as well as part of a team in a dynamic environment.
• Join our team as a Front Desk Receptionist where you can contribute to providing quality care while enhancing your administrative skills within the healthcare industry.

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $20 - $27