Assistant Production Services Manager

Assistant Production Services Manager Location 2700 17 Mile Dr, Pebble Beach, CA, 93953, United States Job Category The Inn at Spanish Bay, Audio Visual, Production Services Description We are seeking a Production Services Assistant Manager to support the Department Manager in providing world-class Audio Visual & Production Services to resort guests. This person should create a positive work environment for staff by promoting teamwork and communication and ensure that all revenue is captured, and expenses controlled. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Essential Duties & Responsibilities: Primary Tasks Plan and oversee all production services event operations, including preparation, installation, rehearsals, production operations, removals, and coordinating outside rentals and labor Develop and establish rapport with meeting planners and other guest contacts to create solid working relationships with new and repeat clients Act as primary point-of-contact for confirmed bookings, capturing all event details and information Create weekly staff schedules and review daily for optimal efficiency. Brief staff on their assignments, suggest/implement adjustments daily, and approve any overtime required Control department expense factors, including COS/expenses to monthly budget numbers, labor costs, and minimizing staff meal penalties by coordinating with Supervisors Complete monthly and annual productivity tracking, and implement operational changes to control labor expenses Communicate accurate production details to the Manager to ensure proper revenue billing Conduct payroll reconciliation daily Reconcile Evening Pass Down notes and Operations Forms from staff and act accordingly Manage the team’s Production Coordinator, who will report to you, and assign/oversee duties as needed Maintain awareness of industry changes and new technologies; implement appropriate changes and suggest efficient use of Capital budgets Order appropriate new/replacement equipment as needed within budget limits Manage and supervise daily operations by observing/coaching staff and checking in with guests regarding our services Complete the monthly Post Con process Attend site visits and preconvention meetings, as assigned by the Manager Know, model, and integrate Company culture (mission, values, and standards) Comply with the Pebble Beach safety and health policies and procedures Secondary Tasks Function as the evening operation’s main point of contact for hundreds of events Handle Group Sales contracts, create AV listings as assigned by Manager Print, review BEO’s and enter into the eBook on a daily basis. Keep eBook accurate by processing information from BEO’s, change/revisions/dailies, 14-day, email, and phone orders. Follow up on BEO’s that list “working with AV Manager on requirements” Oversee staff development, support, and training Conduct employee relations/communication tasks, including bi-weekly supervisor meetings, quarterly department meetings, HR chat follow-ups, and staff 1:1s, keeping an awareness of team morale Act as the point person for all PBC events, which account for 10%+ of department business. Events include Employee General Meeting, Managers’ Quarterly Meetings, board meetings, employee holiday party, Pebble Beach Food & Wine, Concours, AT&T Pro-Am, Swallows, Partners Cup, and Partners n’ Pals Assist with PBC infrastructure projects that have a Production Services component, such as resort renovation projects and upgrading permanent sound and lighting systems Participate in recruiting, interviewing, and onboarding new team members Create monthly Labor Report Work with staff to minimize meal penalties by facilitating breaks at appropriate times Develop and update department Standard Operating Procedures (SOPs) Keep track of all department inventory, using daily updates from the Equipment Supervisor Act as the safety point person for the department: attend monthly resort Safety meetings, conduct monthly department safety training/checklists, and submit to Safety Manager Conduct 90 Day and Annual Reviews for department staff Other Responsibilities Complete administrative duties such as Springer Miller billing, AP, AR, Payroll, assist Business Center guests Assist with the department’s Human Resources duties as assigned, such as Communication Notices, KRAs, Performance Reviews and evaluations Attend operational meetings as necessary such as pre-cons, menu meetings, site visits Attend two trade shows per year to maintain “state of the art” industry knowledge Required Skills: AA degree in related field Valid California driver's license with 2 points or less Versed in social media, sales experience, and accounting Microsoft Office knowledge Team motivation and leadership Corporate Audio/Visual Production experience including sound reinforcement, PC networking, Mac expertise, lighting installation, data projection, stage set installation, as well as some design creativity Excellent communication skills, problem-solving, decision-making ability, time and personnel management skills, software installation and configuration, training, and leadership skills Ability to speak, read, and understands the English language Some construction experience helpful Equipment used on the Job (includes but not limited to): PC and Mac, printer, copier, iPad, and laptops Sound, lighting, video projection, and PBX software Personnel lift Box truck Carpentry tools (circular saws, drills). Why work for Pebble Beach Company: Competitive Pay: Salary: $90,000 - $105,000/year plus commissions. Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost. Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Salary : $90,000 - $105,000