What are the responsibilities and job description for the Project Manager Change Management and Training position at Peak Technology Solutions, Inc?
Project Manager to support the Project Management Office (PMO) by overseeing change management and training.
Responsibilities
- Plan and manage project activities, including developing, maintaining, and monitoring schedules; creating and organizing project documents; coordinating weekly status reports; preparing PMO status reports and presentations; and maintaining project artifacts in Microsoft Teams.
- Develop change strategies and project plans aligned with OCP and District goals, ensuring changes achieve desired outcomes.
- Coordinate stakeholder engagement, clearly and consistently communicating the vision and goals of the changes.
- Create and manage change management and training plans and schedules that align with the overall project timeline.
- Assess change impacts on business processes, OCP staff, client agencies, vendors, and stakeholders.
- Identify potential resistance to change and develop mitigation strategies.
- Work with PMO and project managers to ensure team members have the knowledge and skills to support stakeholders during adoption.
- Monitor change and training progress, measure effectiveness, and implement corrective actions as needed.
- Support embedding change into OCP and District culture, policies, and operations beyond initial implementation.
- Translate strategic vision into actionable plans, including resource alignment, training, communications, testing, go-live preparations, and post-go-live support.
- Coordinate workstream resources, monitor activities, and update schedules to maintain alignment with PMO timelines.
- Leverage experience on large or complex projects to:
- Analyze delivery dates and create innovative Microsoft Project schedules or Agile Scrum roadmaps.
- Align schedules with stakeholders, workstreams, technology, and methodology to deliver on time and within budget.
- Track milestones and report progress.
- Oversee project scope and objectives, including RAID (Risks, Actions, Issues, Decisions), change management, and communications processes.
- Maintain organized project documentation in Microsoft Teams and SharePoint.
- Participate in PMO, Steering Committee, and other meetings, document discussions and decisions.
- Serve as liaison between PMO, project managers, and team members.
- Provide comprehensive support for all PMO activities.
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Office Suite (Word, Excel, PowerPoint): 10 years (Preferred)
- Managing change management initiatives: 10 years (Preferred)
- Agile Scrum project management methodology: 10 years (Preferred)
- leadership/decision-making skills managing a diverse team: 10 years (Preferred)
- Strong written and verbal communication skills : 10 years (Preferred)
- Microsoft SharePoint and Teams: 8 years (Preferred)
License/Certification:
- PMP (Preferred)
Location:
- Washington, DC (Preferred)
Work Location: In person