Customer Service - Front Desk

Job Overview
We are seeking an energetic and detail-oriented Customer Service - Front Desk professional to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience at all times. Your proactive approach and excellent organizational skills will help streamline office operations, manage communication channels, and support a smooth daily workflow. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team environment.

Duties

• Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
• Manage phone systems with courteous phone etiquette, directing calls efficiently and taking accurate messages when needed
• Handle incoming correspondence, including emails, mail, and deliveries, with attention to detail and confidentiality
• Maintain organized filing systems—both physical and digital—using tools like Google Workspace and Microsoft Office applications
• Perform data entry tasks accurately using computer literacy skills, including QuickBooks for basic bookkeeping or invoicing as required
• Support office management by scheduling appointments, managing calendars, and coordinating meetings with effective time management skills
• Assist with clerical duties such as proofreading documents, preparing reports, and maintaining office supplies inventory
• Provide exceptional customer support by addressing inquiries promptly and professionally in person or over the phone
• Support administrative functions like copying, scanning, filing, and maintaining records in compliance with organizational standards
• Collaborate with team members to ensure smooth office operations and contribute to a positive work environment

Requirements

• Proven experience in office administration or front desk roles, preferably within gym/fitness center settings or similar environments
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and familiarity with data entry software like QuickBooks
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
• Exceptional phone etiquette skills with experience managing multi-line phone systems and handling customer inquiries professionally
• Previous clerical experience such as filing, proofreading, or document management is preferred
• Experience in gym fitness receptionist roles is a plus but not required; personal assistant experience is also beneficial
• Ability to perform basic bookkeeping tasks such as invoicing or record keeping using QuickBooks or similar tools
• Strong attention to detail with high accuracy in typing and data entry tasks
• Demonstrated time management skills to prioritize tasks effectively throughout the workday

Join us as a Customer Service - Front Desk professional where your enthusiasm and organizational prowess will make a meaningful impact! This role offers an engaging environment where your skills will be valued—and your contributions recognized. We are committed to fostering a supportive workplace that encourages growth while delivering exceptional service every day.

Pay: $12.00 - $18.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule

Work Location: In person

Salary : $12 - $18