Regional Property Manager

Job Summary:

The Regional Manager is responsible for overseeing and managing multiple residential properties within a specific geographical area. This leadership role ensures effective operation, financial performance, and tenant satisfaction across all properties under their management. The Regional Manager supervises site-level teams, implements company policies, and maintains a high standard of service, ensuring that each property meets operational goals and compliance regulations.

Key Responsibilities:

Property Oversight and Operations Management:

· Supervise the operations of multiple properties within an assigned area, ensuring that they meet company standards for performance, safety, and compliance.

· Monitor the day-to-day activities at each property, including leasing, maintenance, resident relations, and financial performance.

· Conduct regular property inspections to ensure all properties are well-maintained, both inside and outside.

· Provide guidance and support to on-site Community Managers and staff to optimize property operations.

Team Leadership and Development:

· Lead and mentor a team of Community Managers, Leasing Agents, Maintenance Supervisors, and other property staff within the designated area.

· Set clear performance goals for each property and its team members, providing ongoing coaching and feedback to ensure high performance.

· Recruit, hire, train, and retain qualified staff across all properties.

· Facilitate regular meetings with on-site teams to discuss property performance, address challenges, and share best practices.

Financial Management:

· Oversee the financial performance of all properties in the area, ensuring that budgets are met, and financial targets are achieved.

· Review and approve annual budgets for each property, adjusting as needed to ensure financial success.

· Monitor and manage rent collections, expenses, and overall profitability for each property. Implement cost-saving measures while maintaining or improving the quality of property operations and resident satisfaction.

Leasing and Marketing:

Develop and implement leasing strategies to ensure occupancy rates are maximized across all properties.

Oversee the marketing efforts for the properties, including advertising, promotions, and outreach strategies to attract prospective tenants.

Review leasing data and market trends to adjust strategies for competitive positioning in the local rental market.

Resident Relations and Retention:

· Ensure high levels of resident satisfaction by addressing resident concerns, facilitating effective communication, and resolving issues promptly.

· Promote a positive living environment by ensuring that on-site teams are delivering excellent customer service.

· Oversee lease renewals, resident events, and other retention efforts to maintain high occupancy and low turnover rates.

Compliance and Risk Management:

· Ensure that all properties under management comply with local, state, and federal laws, including fair housing regulations, safety codes, and environmental policies.

· Stay up to date on changes in laws or regulations that may affect property operations.

· Manage risk and ensure that properties are adequately insured and that any incidents, such as accidents or property damage, are handled according to company policies.

Reporting and Performance Analysis:

· Prepare regular reports on the performance of each property, including occupancy rates, rent collections, and operating expenses.

· Analyze key performance metrics (e.g., rent roll, budget variances, and maintenance requests) and take corrective actions as necessary.

· Present findings and performance updates to senior management or ownership.

Strategic Planning and Project Management:

· Develop long-term strategies for property improvements, renovations, or upgrades to enhance the property's value and appeal.

· Oversee capital improvement projects, ensuring they are completed on time, within budget, and in compliance with quality standards.

Vendor and Contractor Management:

· Oversee third-party vendors, contractors, and service providers, ensuring that services are delivered on time and meet quality standards.

· Negotiate contracts, manage vendor relationships, and ensure that work is completed efficiently and within budget.

Qualifications:

Required

• Minimum of 5–7 years of experience in property management, with at least 2–3 years in a leadership or management role overseeing multiple properties.
• Proven experience managing budgets, leading teams, and increasing occupancy rates.
• Valid Driver’s License Required
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of fair housing laws, safety regulations, and property management best practices.
• Knowledge of RealPage and/or Resman preferred, Google, and Microsoft Office Suites.
• Ability to analyze property performance data and implement corrective actions.

Preferred

• Relevant certifications such as Certified Apartment Manager (CAM) or other property management-related certifications are a plus.
• Excellent organizational skills and the ability to prioritize multiple tasks.
• Strong financial acumen and experience managing budgets.
• Problem-solving skills and the ability to handle challenging situations diplomatically.

Working Conditions:

• Full-time, with occasional weekends or after-hours work required.
• Office and on-site work may require physical tasks such as walking the property and supervising maintenance teams.
• In-state travel as needed

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $80,000 - $85,000