What are the responsibilities and job description for the Call Center Agent position at Peak Private Transport LLC?
Overview
We are seeking a dedicated Call Center Agent in Elkton, Maryland to provide exceptional customer service.
- Handle inbound and outbound calls to assist customers with inquiries, orders, and support.
- Maintain a positive, professional attitude to ensure customer satisfaction.
- Document interactions accurately in the system.
- Resolve customer issues efficiently and escalate complex problems when necessary.
- Follow company protocols and quality standards.
Skills needed: Excellent communication, problem-solving, and active listening skills. Ability to multitask and work in a fast-paced environment.
Benefits include: Competitive pay, health insurance, paid time off, and opportunities for growth. Join our team and make a difference!
Emploment Location
Elkton, Maryland
