What are the responsibilities and job description for the Medical Receptionist position at PEACHTREE MEDICAL CENTER PC?
Duties:
- Answer incoming calls and respond to patient inquiries in a professional and courteous manner
- Monitor and verify appointments scheduled
- Resolve patient complaints or issues by investigating problems and finding appropriate solutions
- Maintain patient records by updating account information and documenting interactions
- Follow communication procedures, guidelines, and policies when handling customer interactions
- Collect copays and outstanding balances at time of service.
- Update patient's information in the EMR to ensure information is current and up to date.
Qualifications:
- Minimum 1 year Medical Receptionist experience required
- Preferred experience with athenaOne EMR
- Preferred experience with VOIP phone systems
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Salary : $16 - $18