What are the responsibilities and job description for the Public Space Attendant position at Peachtree Group Hospitality Management?
A new chapter is beginning at Hyatt Centric Congress Avenue Austin and Peachtree Group!
Located in the heart of downtown, our hotel places guests and our team at the center of everything that makes Austin unforgettable.
We’re looking for talented, hospitality-driven individuals ready to bring great energy, fresh ideas, and authentic Austin spirit to every guest experience.
Our Housekeeping team will play an essential role in bringing both brands to life by creating clean, comfortable, and welcoming spaces that leave a lasting impression on every guest. If you take pride in the details, enjoy working as part of a team, and want to help shape the culture of a brand-new hotel, we would love to meet you!
The Public Area Attendant/Cleaner is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel's public spaces and assisting with guest room needs when necessary. This position is essential to delivering an exceptional guest experience by ensuring all areas of the hotel remain clean, safe, and inviting.
Key Responsibilities
- Maintain the cleanliness and presentation of all public areas, including lobbies, hallways, elevators, meeting spaces, and other guest-facing areas.
- Clean and restock lobby restrooms, including mopping floors, dusting surfaces, replenishing paper products, and refilling soap dispensers.
- Provide outstanding guest service by answering questions, offering directions, and assisting with guest requests.
- Deliver towels, toiletries, and other guest amenities as needed.
- Collect, remove, and properly dispose of trash and recycling throughout the property.
- Vacuum, sweep, mop, and maintain public spaces to ensure a welcoming atmosphere.
- Identify and report maintenance or safety concerns to the appropriate department.
- Support housekeeping operations with additional cleaning tasks as needed.
- Perform other duties as assigned to support hotel operations and guest satisfaction.
Benefits:
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.