What are the responsibilities and job description for the Houseperson position at Peachtree Group Hospitality Management?
Job Summary:
As a Houseperson (PM) at Hyatt Centric Downtown Portland, you will support the housekeeping team in maintaining the cleanliness and organization of public areas, storage spaces, and back-of-house areas. You will assist in delivering supplies, setting up rooms, and responding to guest requests. Your role is critical in ensuring our guests experience a clean and welcoming environment throughout their stay.
Key Responsibilities:
- Maintain cleanliness and organization in public areas, hallways, stairwells, and elevators.
- Assist room attendants by delivering linen, amenities, and other supplies to guest rooms and housekeeping carts.
- Empty trash and recycling from public and back-of-house areas.
- Respond to guest requests for additional towels, pillows, blankets, and other amenities promptly.
- Set up and break down meeting or event spaces as required.
- Ensure proper stocking of housekeeping closets and carts.
- Monitor and report any maintenance issues or safety hazards to the appropriate department.
- Assist with deep cleaning projects or special cleaning assignments.
- Comply with all safety and sanitation policies, including those related to biohazards and hazardous materials.
- Assist in laundry operations, including sorting and distributing linens when necessary.
- Provide exceptional customer service to guests and colleagues.
- Work collaboratively with other departments to ensure guest satisfaction.
Qualifications:
- Previous experience in housekeeping or a similar role preferred.
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and as part of a team.
- Good communication and problem-solving skills.
- Ability to lift and carry heavy items (up to 50 lbs) and stand or walk for extended periods.
- Availability to work a 5 PM to 1 AM shift, including weekends and holidays as needed.
Physical Requirements:
- Frequent lifting, pushing, and pulling of materials and equipment.
- Ability to work in a fast-paced environment, performing physically demanding tasks.
Benefits:
- Competitive pay
- Health insurance
- Paid time off and holiday pay
- Opportunities for career advancement
- Employee discounts at Hyatt properties worldwide