What are the responsibilities and job description for the Computer Repair Technician position at Peachtree Computers?
Peachtree Computers is looking for PC / Mac Service Technicians to work in our Roswell retail store performing computer service and repair. Duties include:
- PC hardware diagnosis and troubleshooting
- Installing and upgrading PC hardware and software
- Troubleshooting problems with all current Windows operating systems
- Troubleshooting problems with common applications such as email, web browsers, and office software.
- Removing viruses & spyware.
- Greeting and talking to customers in-person and on the phone.
- Listening to customers needs, answering questions, and making suggestions and recommendations.
- Documenting problems and resolutions.
- Explaining work that was performed and answering questions
What we're looking for in a candidate
- Follows instructions while working in a team or independent environment.
- Ability to read, understands, and follow oral and written instruction.
- Proven experience as a computer repair technician or similar role.
- Excellent technical, problem solving, troubleshooting and analytical skills.
- Ability to lift and/or move up to 40 lbs.
- Excellent attention to detail.
- Works well in a fast-paced and exciting environment.
- In-depth knowledge of all current Windows desktop operating systems
- In-depth knowledge of all current Mac operating systems
- Taking computers and laptops apart and reassembling
- Ability to learn quickly
- Must have strong problem solving skills
- Good customer service skills and experience is required
- 2 plus years of service experience
- High school diploma or GED is required. Preferred; college or technical school is a plus.
- A certification is preferred.
- Onsite and Remote service experience is a bonus
Full criminal background check and drug screening required.
We're a fun team looking for a few more team members to keep growing
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Roswell, GA 30076: Reliably commute or planning to relocate before starting work (Required)
Experience:
- computer repair: 2 years (Preferred)
- Software troubleshooting: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
Salary : $17 - $25