What are the responsibilities and job description for the Dental Office Manager - (Pediatric / Ortho Experience Preferred) position at PDS Management Services, LLC?
Dental Office Manager -(Pediatric & Orthodontic Practice)
Location: Valley Stream, NY
Base Salary: $90,000-$110,000/year Bonuses
$3,500 Sign-On Bonus
Lead one of Long Island's premier pediatric and orthodontic practices.
We're looking for an experienced Dental Office Manager who is passionate about building high-performing teams, delivering exceptional patient experiences, and driving operational excellence. If you're ready to take ownership of a thriving practice where your leadership truly makes an impact, we'd love to meet you.
About Us
Pediatric Dentistry of Valley Stream is searching for an exceptional Dental Office Manager to lead the daily operations of our thriving pediatric and orthodontic practice. Our patients range from infants through adolescents, and we strive to create a fun, positive dental experience that keeps families coming back. This is more than an office management role-it's an opportunity to build a high-performing team, create an outstanding patient experience, and help shape the future of one of Long Island's premier pediatric dental practices.
This is a full-time, on-site leadership position offering competitive pay, performance bonuses, and a supportive team culture.
Compensation & Perks
- Base Annual Salary: $90,000-$110,000 (commensurate with experience)
- $3,500 Sign-On Bonus
- Performance Bonuses (Recurring)
- Annual Salary Reviews
- Laptop Remote Access Provided
Full Benefits Package
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401(k) Retirement Plan
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Medical, Dental, and Vision Insurance
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Life Insurance Coverage
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Flexible Spending (FSA) and Health Savings Accounts (HSA)
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Paid Time Off (PTO)
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Aflac Supplemental Options
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Employee Discounts
Schedule
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Full-Time | 42-48 hours/week
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Monday - Friday, weekends as needed
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On-Site at our Valley Stream, NY location
Key Responsibilities
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Manage all daily front and back office operations
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Lead and support staff using a servant leadership approach
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Oversee scheduling, billing, daily closeouts, and clinical flow
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Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
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Track and analyze KPIs: production, collections, payroll, and expenses
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Handle escalated patient concerns with professionalism and empathy
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Train staff on new systems, policies, and performance goals
- Motivate staff through recognition, coaching, and performance development
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Supervise insurance verification, benefit reviews, and patient financing
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Collaborate with HR on staff development, coaching, and performance feedback
Success in this role means:
- Exceptional patient satisfaction
- Strong employee engagement and retention
- Meeting production and collection goals
- Efficient scheduling and provider utilization
- Continuous operational improvement
Qualifications
- Minimum 4 years of dental experience
- Minimum 2 years of dental leadership or office management experience
- Pediatric dental experience strongly preferred
- Orthodontic experience highly preferred
- Strong understanding of dental insurance, billing, scheduling, and treatment coordination
- Experience with Dentrix, or similar practice management software
- Excellent communication, leadership, and organizational skills
- High school diploma or equivalent required
- College degree or advanced certifications preferred
- Must be able to commute to Valley Stream, NY
Why Join Us?
We believe that great patient care starts with a great team. Our culture is built on collaboration, accountability, compassion, and continuous growth. You'll have the opportunity to lead an exceptional team, influence the future of our practice, and build a rewarding career with an organization committed to excellence.
If you're ready to take the next step in your leadership career and make a lasting impact on children, families, and your team-we'd love to hear from you.
Apply today and help us create healthy smiles that last a lifetime.
Salary : $90,000 - $110,000