What are the responsibilities and job description for the Sales Specialist position at PDHGroup?
Sales – Outside/ Inside/ Counter – All locations
WE ARE PDHGROUP
We are a values-driven company that strives to provide the best quality service and products for the construction industry. As a provider and installer of Division 8, Division 10, and Division 28 products, our business is built on honesty, integrity, and the ability to get the job completed on-time and with complete customer satisfaction. Our team brings over 425 years of combined experience and includes some of the most knowledgeable people in the industry.
JOB SUMMARY:
The Sales position is responsible for assisting with counter sales and customer service.
DUTIES AND ESSENTIAL JOB FUNCTIONS:
- Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
- Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
- Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
- Ensures merchandise displays are stocked and clean.
May perform other duties as assigned
Qualifications:MINIMUM QUALIFICATIONS:
- Able to stand and/or sit for extended periods of time.
- Able to lift up to 50lbs.
- Able to communicate in a friendly and professional manner to customers and team members.
- Ability to establish and maintain effective working relationships with Management, co-workers and customers.
WHAT WE OFFER
At PDHG you are not just an employee; you are an important member of our team. Below are some of the excellent benefits we offer:
- Competitive Wages
- Medical, prescription & dental benefits, life insurance
- 401(k) retirement program
- Paid time off
- Paid holidays
Interested in PDHG? Learn about our job postings and more:
About Us
We are an Equal Opportunity Employer and participate in E-Verify.