Bilingual Medical Receptionist (Spanish/English)

The Bilingual Medical Receptionist is responsible for running the front desk of a busy primary care clinic, including patient check-in and check-out, appointment scheduling, insurance eligibility verification, and time-of-service payment collection. This position is the first person patients see and the last voice they hear, and uses Spanish and English every shift.

The ideal candidate is a Spanish speaking front desk professional with medical office experience who stays calm with a full waiting room and ringing phones, and gets patient records, insurance, and payments right the first time. We have cared for Houston's diverse communities since 1992, with 10 clinics and still expanding.

JOB DETAILS

- Pay: Starting at $14.00 per hour, with higher starting pay based on experience

- Job type: Full-time, 40 hours per week

- Schedule: Four 10-hour shifts per week: three weekdays plus one weekend day (Saturday or Sunday), based on your assigned clinic. That means three days off every week. Clinics are open Monday to Friday 8 AM to 8 PM and Saturday to Sunday 8 AM to 6 PM.

- Location: Clinic-based at one of our Houston-area locations, including Greenspoint, Tidwell, Cypress, Spring, Magnolia, Montgomery, Splendora, Huntsville, Willis, and Richmond. Placement is based on experience and clinic need. Occasional travel between nearby clinics.

- Language: Bilingual Spanish and English required.

WHY JOIN PCP FOR LIFE

- Three days off every week: Four 10-hour shifts give you more recovery time than most healthcare jobs.

- Real growth path: Front desk staff who prove themselves move into lead roles, coordinator tracks, and other administrative positions.

- Structured onboarding: Hands-on training in our systems and workflows before you are on your own at the front desk.

- Consistent home base: We prioritize placing you at one primary clinic so you build real relationships with your team and patients.

- Stability and growth: 10 clinics and still expanding, with more opportunities for people who grow with us.

WHAT YOU WILL DO

Your work shapes the patient experience from the moment patients walk in to the moment they leave.

Patient Services

- Greet patients in English and Spanish and manage check-in and check-out.

- Schedule appointments and keep the front desk moving during high-volume hours.

- Answer high-volume incoming calls and handle patient questions with warmth and efficiency.

Insurance and Payments

- Verify insurance eligibility, including Medicaid, Medicare, and commercial plans.

- Collect and post copays and time-of-service payments, and answer basic billing questions.

Records and Coordination

- Maintain and update patient records in eClinicalWorks with strict confidentiality.

- Process faxes, referral forms, and administrative documents.

- Coordinate with clinical staff to keep patient flow smooth and flag scheduling issues early.

WHAT WE ARE LOOKING FOR

Required

- Bilingual Spanish and English.

- At least 1 year of front desk, receptionist, or patient services experience in a medical office, clinic, or community health setting.

- Familiarity with insurance eligibility verification and payment collection.

- Comfort with EHR or practice management software and Microsoft Office.

- Availability for one weekend day every week.

- Valid driver's license and reliable transportation.

Preferred

- eClinicalWorks experience.

- Medicaid and Medicare eligibility verification experience.

- Experience in a high-volume primary care clinic.

HOW SUCCESS IS MEASURED

- Accurate patient registration and insurance verification

- Accurate payment collection and posting

- Smooth check-in and check-out flow

- Reliable attendance and positive patient feedback

BENEFITS

- Medical insurance with HMO or PPO options

- Dental, vision, life, and accidental death and dismemberment insurance

- Optional critical illness, accident, and hospital indemnity coverage

- Paid time off (PTO)

- 401(k) with company match

PCP for Life is an Equal Opportunity Employer. Background check and drug screening are required.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Application Question(s):

• This position requires traveling between our various clinic locations for coverage as needed. Do you have reliable transportation and a valid driver's license to meet this requirement?

Experience:

• Medical receptionist: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $14