What are the responsibilities and job description for the Call Center Agent position at PCMSI-Professional Communications Messaging...?
Professional Communications Messaging Service Inc. (PCMSI), headquartered in Erie, Pa, is now hiring Full and Part Time positions FOR 2ND & 3RD SHIFT.
*New Starting wage of $15.00/hr!!!*
**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am**
PCMSI is a 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.
PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.
We are looking for friendly, reliable, team players with:
· Strong work ethic
· High School Diploma or equivalent
· Reliable transportation
· Type 30 WPM
· 3 Professional References Required
· Computer literacy
· Polite and clear speaking voice
· Spelling and grammar skills
· Punctual and reliable
· Weekend and Holiday availability is required
We are open 24/7/365
Mid-Shift: 11am-7pm, 12pm-8pm, 1pm-9pm
2nd Shift: 2pm-10pm, 3pm-11pm, 4pm-12am
3rd Shift: 11pm-7am
Submit your resume to: resume@pcmsi.com today!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: No less than 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $15 - $16