What are the responsibilities and job description for the EVS Coach (Learning & Development Trainer) Full/Part time position at PCMS?
Location: Lafayette, LA (Travel to assigned facilities required)
Job Type: Full-Time
Pay: Competitive hourly rate (Based on experience)
Position Overview
PCMS is seeking a motivated and experienced EVS Coach to join our Learning & Development Team. This role is responsible for training, coaching, mentoring, and developing Environmental Services (EVS) employees across multiple healthcare facilities.
The EVS Coach will ensure new hires are trained to PCMS standards, reinforce proper cleaning techniques, verify competency, and provide ongoing coaching to improve employee performance and retention. This position plays a critical role in creating confident, successful employees while helping facilities maintain exceptional quality and customer satisfaction.
What You'll Do
- Conduct new hire orientation and hands-on EVS training.
- Train employees on PCMS cleaning standards, healthcare cleaning procedures, and customer service expectations.
- Verify new hire competency before completing training.
- Complete training checklists and required documentation.
- Conduct follow-up visits with recently trained employees to ensure continued success.
- Coach and mentor employees requiring additional development.
- Partner with Operations leadership to identify training opportunities and performance gaps.
- Complete iAuditor training verifications and facility assessments.
- Support facility start-ups, operational resets, and new account implementations.
- Demonstrate proper cleaning techniques, equipment usage, chemical safety, infection prevention, and floor care procedures.
- Assist with daytime training and employee development initiatives.
- Reinforce company policies, safety standards, and quality expectations.
- Communicate employee progress, concerns, and recommendations to leadership.
- Assist facilities during staffing shortages or operational challenges when needed.
- Support special projects assigned by Operations and Executive Leadership.
Qualifications
- Previous Environmental Services (EVS), housekeeping, healthcare housekeeping, or commercial cleaning experience preferred.
- Previous training, coaching, leadership, or supervisory experience preferred.
- Strong communication and interpersonal skills.
- Positive attitude with a passion for teaching and developing others.
- Strong organizational and time management skills.
- Ability to travel between assigned facilities.
- Valid driver's license and reliable transportation.
- Comfortable using Microsoft Office.
- Ability to pass a background check and drug screen.
Why Join PCMS?
- Opportunity to shape and develop future PCMS leaders.
- Work directly with Executive Leadership and Operations.
- Make a meaningful impact on employee success, retention, and facility quality.
- Career growth and advancement opportunities.
- 90-day performance review with potential pay increase.
- Annual performance reviews and advancement opportunities.
If you enjoy teaching, mentoring, and helping others succeed while maintaining the highest standards of healthcare environmental services, we'd love to have you join the PCMS team. Apply today!