What are the responsibilities and job description for the Resort Shuttle Driver (CDL with Passenger Endorsement Required) position at PCH Hotels & Resorts Inc.?
Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences—The Grand Life is calling, come share it with us!
As a Resort CDL Shuttle Driver, you will play a vital role in ensuring the comfort and safety of our guests as they travel throughout the property and to local destinations, including airport runs. Your friendly and welcoming demeanor will set the tone for a positive guest experience, while your dedication to safe driving and vehicle maintenance will contribute to their overall satisfaction. You’ll also shuttle associates from associate housing, ensuring our team can arrive on time and in comfort.
Key Responsibilities:
- Greet Guests Warmly: Provide a professional and friendly greeting as guests board the shuttle, creating a welcoming environment from the start.
- Airport Transportation: Ensure timely and safe transportation of guests to and from the airport, enhancing their overall travel experience.
- Maintain Vehicle Cleanliness: Ensure hotel vehicles are always clean and presentable, reflecting the high standards of our resort.
- Check Fuel & Oil Levels: Regularly monitor fuel and oil levels to prevent service interruptions and ensure vehicles are ready for each trip.
- Shuttle Services for Associates: Transport associates to and from associate housing, ensuring safe and timely arrivals for their shifts.
- Assist with Miscellaneous Errands: Run errands as needed to assist guests and ensure their needs are met promptly.
- Answer Guest Transportation Inquiries: Promptly respond to transportation requests and inquiries, providing guests with helpful information about hotel services, amenities, and local attractions.
- Perform Vehicle Maintenance Checklists: Complete all required checklists during your shift, ensuring all transportation-related tasks are efficiently handled.
- Ensure Guest Safety: Adhere to safe driving practices and traffic regulations to maintain the safety and security of passengers at all times.
- CDL Requirements: Maintain a valid Commercial Driver’s License with Passenger Endorsement (CDL) to operate hotel vehicles.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- Health, Dental, and Vision Coverage: Comprehensive options, including both FSA and HSA plans.
- 401(k) with Company Match: Plan for your future with our matching retirement plan.
- Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and worldwide through Marriott.
- Opportunities for Growth: Ongoing training and development with room for career advancement.
Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences.