What are the responsibilities and job description for the Front Desk Supervisor | Full Time | $17.50 position at PCH Hotels & Resorts Inc.?
Front Desk Supervisor
Renaissance Montgomery Hotel & Spa at the Convention Center
We are seeking a dedicated Front Desk Supervisor to lead our front desk team and ensure exceptional guest experiences.
Key Responsibilities:
- Assist in the training, and counseling of Front Desk associates, ensuring a skilled and motivated team to deliver exceptional guest service.
- Maintain hospitality standards within the hotel, fostering a welcoming and customer-focused atmosphere.
- Promptly and effectively resolve all guest concerns and requests, demonstrating a commitment to guest satisfaction.
Why Join Us?
- Work at a premier Marriott property within the respected PCH Hotels & Resorts portfolio
- Comprehensive benefits: medical, dental, vision, FSA/HSA, STD/LTD, employer-paid life, 401(k) match
- Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties & Marriott global network
- Employer-paid parking & optional $3 daily lunch prepared by our kitchen team
- Collaborative, growth-focused environment with strong support for career development
- Tuition Reimbursement up to $2,500 per calendar year
- Employee Assistance Program with 24/7 access to licensed master’s level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more!
If you’re passionate about creating memorable experiences and thrive in a high-energy, guest-focused team, we’d love to have you join us at Renaissance Montgomery!