What are the responsibilities and job description for the Event Manager position at PCH Hotels & Resorts Inc.?
At the Renaissance Shoals Resort and Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our propety embraces the local history and heritage of the music industry in the Shoals area. Renaissance Shoals has long been the premier hotel and events venue for the entire region, offering luxury and modern amenities to create unparalleled guest experiences whether visiting for business or pleasure.
We are currently seeking an experienced and passionate Event Manager to join our talented events team. In this pivotal role, you will be the driving force behind the flawless planning and execution of events at our resort. You’ll work closely with our sales team, hotel departments, and clients to ensure that every detail—from the first consultation to the final farewell—is handled with expertise, care, and attention to detail.
This position is ideal for someone who thrives in a fast-paced, guest-focused environment, possesses exceptional organizational skills, and is inspired by the challenge of turning ideas into reality. At Renaissance Shoals Resort & Spa, we believe that every event tells a story—and we are committed to making each one unforgettable. If you are ready to bring your expertise, creativity, and passion for hospitality to our team, we would love to meet you.
Key Responsibilities:
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Client Communication – Serve as the main point of contact from planning to post-event, ensuring clear communication and personalized service throughout.
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Event Coordination – Lead pre-event meetings, oversee Banquet Event Orders, manage timelines, and ensure seamless execution across all departments.
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Operational Planning – Manage group room blocks, meeting space assignments, and event details using industry tools like Marriott Global Source and Passkey.
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Revenue & Budget Management – Monitor budgets, maximize upselling opportunities, and ensure events meet both client expectations and financial goals.
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Guest Experience – Address feedback promptly, resolve issues effectively, and continually seek ways to enhance the overall event experience.
Why Join Us?
This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
- 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Renaissance
Opportunities for Growth: Access ongoing training and development with opportunities for career advancement. - Employee Recognition: Participate in employee rewards and recognition programs.
- Fun Work Environment: Be part of a friendly and supportive team that values your contributions.
Join us at Renaissance Shoals Resort and Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!
Apply now to join Renaissance Shoals Resort and Spa and help us continue our tradition of excellence.