What are the responsibilities and job description for the Banquet Captain - Part-Time position at PCH Hotels & Resorts Inc.?
Banquet Captain – Renaissance Riverview Plaza Hotel
At Renaissance Riverview Plaza Hotel, we deliver exceptional service in a luxurious and modern setting, creating unforgettable experiences for our guests. As part of the Renaissance Riverview Plaza Hotel team, you'll be joining a passionate, collaborative team with opportunities for growth, training, and meaningful contributions to our guests’ events.
About the Role
As a Banquet Captain, you will play a key role in supervising and coordinating banquet events to ensure seamless execution, exceptional service, and guest satisfaction. You'll lead a team of banquet associates, oversee event preparation, and collaborate with other departments to deliver memorable experiences.
Key Responsibilities
- Lead Banquet Teams: Supervise banquet staff during event set-up, food service, and breakdown while ensuring high standards of professionalism and efficiency.
- Guest Communication: Serve as the main point of contact for guests and meeting planners, addressing their needs and making adjustments as required.
- Event Coordination: Collaborate with the Banquet Manager to determine staffing and equipment needs and maintain constant communication with the Banquet Chef to ensure smooth service.
- Quality Assurance: Inspect table settings, buffet arrangements, and food presentation for accuracy, cleanliness, and adherence to hotel standards.
- Training & Development: Train and guide banquet servers, ensuring a skilled and well-prepared team.
- Compliance: Follow alcohol service regulations set by the ABC Board and ensure proper gratuity reporting in compliance with company and federal guidelines.
What We’re Looking For
- Previous experience in banquet or hospitality leadership roles preferred.
- Strong organizational and communication skills.
- Ability to manage a team while maintaining a positive and professional environment.
- Attention to detail and a passion for providing exceptional guest service.
- Flexibility to work evenings, weekends, and holidays as required for events.
Why Work With Us?
We value our part-time team members some fantastic benefits, including:
- Tuition Reimbursement
- Hotel and Travel discounts throughout the PCH and Marriott network
- Collaborative and supportive team culture
- Career growth opportunities within PCH Hotels & Resorts
Why You’ll Love It Here
At Renaissance Riverview Plaza Hotel, we celebrate teamwork, professional growth, and creating memorable experiences. Whether you’re leading a grand wedding reception or a corporate event, you’ll take pride in delivering top-tier hospitality that leaves a lasting impression on our guests.
Ready to Join Us?
If you're passionate about events, team leadership, and creating unforgettable experiences, we want to hear from you!
Start your next chapter with us – where exceptional service meets a world of opportunity!
About Renaissance Riverview Plaza Hotel
Located in the heart of Mobile, our hotel is renowned for blending warmth, luxury, and world-class amenities to provide an unparalleled guest experience. As part of PCH Hotels & Resorts, we set the bar high for hospitality excellence while fostering a dynamic and rewarding workplace.
