What are the responsibilities and job description for the Teller (Suwanee Branch, GA) position at PCB Bank?
Company Overview
PCB Bank is a California State-chartered bank dedicated to being the premier community bank in Southern California. Founded in 2003, our mission is to support our customers' financial success and foster long-term economic growth through personalized service and quality financial solutions.
Responsibilities
- Provide excellent customer service by assisting customers with transactions and account-related inquiries.
- Accurately handle cash, process deposits, withdrawals, and other teller transactions in compliance with bank policies.
- Communicate clearly and effectively when explaining basic banking services, such as account balances, interest rates, and fees.
- Maintain professionalism in all interactions — in person, over the phone, and in written communications.
- Demonstrate strong attention to detail, adaptability, and teamwork in a dynamic, fast-paced environment.
- Utilize banking systems and software efficiently to ensure smooth daily operations and accurate recordkeeping.
- Support branch operations as needed, including opening/closing procedures.
Requirements
- No prior banking experience required (experience in retail sales and customer service, including cash-handling, is a plus.)
- Bilingual in English & Korean.
- High School Diploma required (combination of education and relevant experience will also be considered)
- Strong interpersonal and communication skills, with a commitment to delivering quality service.
Salary is based on qualifications and experience.
We offer competitive compensation and an excellent benefits package.
* Benefits:
- Medical, Dental, Vision, LTD, Life Insurance, AD&D
- 401(k), Paid Time Off, and Holiday Pay
Must be a US Citizen or Permanent Resident.
Chosen candidates will have to pass a credit check and background investigation.
Equal Employment Opportunity Employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
