What are the responsibilities and job description for the Porter Supervisor position at PBS Facility Service?
Job Summary
As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.
Job Requirements
As a supervisor, you will be responsible to effectively direct, manage, train and re-train the team as needed and manage the team. The ability to exercise good judgment in a variety of situations. In addition, multi-tasking, team building as well as strong leadership skills are a must. Other critical success factors for this role include the ability to think-outside- the- box, maintain a positive attitude, be self-reliant, remain flexible in daily responsibilities and always conduct oneself professionally.
Job Requirements
- Drive the team to meet daily and weekly performance standards.
- Strengthen the team culture by acting as an example of aptitude, effectiveness, and professionalism.
- Strong desire to be part of a team, while achieving personal and company goals.
- Drive the team to meet daily and weekly performance standards.
- Passion for problem solving, analyzing data and identifying potential employees
- Desire to drive beneficial change with an organization.
- Motivated to learn, both through training, independently, and adapting quick on learning new systems.
- Ability to effectively communicate and solve any critical situations.
- Ability to react and show leadership in a fast-paced, high-urgency situations.
- Ability to perform all above-mentioned duties
- Other duties as needed.
- MUST BE BILINGUAL IN SPANISH!
- Ability to be on call for emergencies or assistance 24/7
- Self-starter with the ability to multi-task and manage time without direct supervision.
- Personal appearance, business image.
- MUST speak and write English, speaking other languages is a Plus.
- MUST read the shift log daily and monitor the cameras on daily basis.
- Assign personnel in the day-to-day activities (scheduling) and handling of emergency requests.
- MUST provide the team with the schedule every two weeks and keep updating as needed.
- Develop and maintain positive relationship with the team and attend team meeting as needed.
- Visit employees on regular basis on each site on different shifts to reach each employee, rotating every two weeks.
- Provide training to new hires and follow up on performance evaluation.
- Willing to get involved with daily duties and functions with staff
- Re-evaluate the employee skills and performance if necessary.
- Make sure the employees are following the Handbook regulations and the regulations of the building.
- Every conversation with employees MUST be documented.
- Handling any customer complain in timely manner and professional level.
- Punctuality on fixing and reviewing clock in-out punches on daily bases.
- Record and address any attendance issues, report to HR department any warning notice before approaching the employee.
- Any employee request for PTO available, the supervisor should send an email to Payroll department, using the correct form.
- Request forms for sick, day off, and vacation MUST be provided by the supervisor.
- All incident report filled out upon occurring, MUST be reported to HR.
- All the warnings and terminations MUST be sent to HR, which should have three signatures: supervisor and HR, OR two supervisors and the employee.