What are the responsibilities and job description for the Bull Operator - PBR Orlando position at PBR Lockhart?
Bull Operator Responsibilities include, but are not limited to:
- Provide an energetic, outgoing, fun personality while maintaining professionalism.
- Perform varied duties to ensure all aspects of the proper steps of service.
- Offer polite, professional, and courteous customer service.
- Communicate effectively, clearly, patiently and humorously with co-workers and guests.
- Present and encourage current promotions to guests.
- Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
- Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
- Verify and scan guests’ identification to ensure that they meet minimum age requirements.
- Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
- Reports all unsafe or malfunctioning equipment to supervisor.
Bull Operator Qualifications
- At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
- Must be at least age 18.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
- Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
- Alcohol awareness certification as required by local or state government agency.
- Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
- Basic math skills are frequently used when working within a large crowd of guests.
- May be required to work nights, weekends, and/or holidays.
The Bull Operator position requires the ability to perform the following:
- Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
- Frequently standing up and moving about the venue.
- Frequently handling objects and equipment to maintain the Bull Pen.
- Frequently bending, stooping, kneeling, climbing and crawling.