What are the responsibilities and job description for the Account Coordinator position at PBD, Inc.?
Account
Coordinator
PBD, family-owned, company that has stayed current and pivoted with the market for the last 47 years. Focused on delivering Exceptional Service Every Time, we are seeking to hire a full-time Account Coordinator to join our Operations Team with a focus on order and customer process support.
Account Coordinator
Support Account Manager and Clients by establishing and maintaining communications with clients receiving requests and determining how to best address and facilitating between clients and operations team.
Illustrative Essential Duties and Responsibilities
Develop and maintain relationships with clients and respond to specific needs as necessary
Make adjustments to customer orders as directed by client, account manager or operations team within PBD guidelines
Audit accuracy of all services including invoicing, returns processing and shipping
Other duties as assigned
Qualification Requirements
- Ability to communicate effectively and professionally, strong verbal and written communication skills – both in person and electronically.
- Detail-oriented with strong organizational skills
- Maintains composure in high stress environments and situations
- Excellent computer skills; proficient in Microsoft applications
- Adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events
- Self-Motivated - ability to take the lead on problem solving, planning tasks and proactively managing project responsibilities.
Education Minimum HS Diploma or Equivalent
Experience Minimum 1 year
Skills Excel, communication, warehouse management systems
Knowledge Microsoft office, Deposco is a plus
Reports to Account Manager