What are the responsibilities and job description for the Customer Service Representative Inside sales position at PayCruit, LLC?
Inside Sales Associate
Inside sales manager responsibilities:
● Sales Order Processing - Order Entry
● Sales Quote Entry - Responding to customer email quote requests.
● Assist CSR team with customer order prioritization and management.
● Excellent attention to detail and strong analytical skills to review product requirements and assess feasibility.
● Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and customers.
● Ability to adapt to changing requirements and work under pressure.
● Interacts with customers daily by answering their questions and directing them to the appropriate service for their needs
● Collaborate with other departments to achieve organizational goals
● Supports aerospace-specific customer requirements and proper management and reviews of documentation, training records, customer quality clauses and compliance with industry standards (AS9100, Nadcap etc.)
● Proficiency in using computer software, including Google Suite (Gmail, Meet, Docs, Sheets, Slides, Calendar) and/or MS Office Suite (Word, Excel, and Outlook). Google Suite preferred
● Experience with Enterprise Resource Planning (ERP) or Inventory Management System (IMS) is preferred
Minimum qualifications:
● Experience in inside sales or customer service
● Experience managing customer quotes and entry level product portfolio questions
● Proficiency in Microsoft Office Suite; Google Suite a plus
● ERP experience required (ex: SAP, NetSuite, X3, etc.)
● Highly organized and detail-oriented
Preferred qualifications
● 1-2 years of experience in inside sales or customer service
● Interpersonal skills
● Problem-solving skills
● Ability to maintain customer confidentiality
● Ability to work collaboratively
PayCruit is built on a leadership team brewed from all walks of life. Our average tenure in the staffing industry is 20 years. Our time in the industry has shown us how to be the best in the business: no corner-cutting, address risk head-on, be compassionate, and price our services competitively.
Our loyal customers and associate staff ensure that we're doing things right. We celebrate holidays and family events together and have watched their amazing families grow.
We understand that business moves fast, and we stand ready to help at any moment. We leverage technology to help us communicate and move information more efficiently. Our technology partners are the best at what they do, and our platform is scalable beyond our imagination today. However, our technology would be nothing to brag about without our branch operation teams and their ability to drive it. Kudos to them! Join us today.
Salary : $23 - $24