Business Analyst - Shared Services

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

The Business Analyst analyzes complex business needs of Services initiatives. Works with key stakeholders to identify, document, and strategize these issues, identify key components, and propose solutions. Provides research, analysis, coordination, problem solving, development, data analytics, measuring, and testing related to initiatives put forth and used by Paychex employees and clients.

Responsibilities

• Acts as a liaison between Operations, Sales, IT, and business unit stakeholders to elicit, define, analyze, communicate, and validate requirements for changes to existing business processes, policies, technology, and information systems to alleviate business issues. Provides process improvement recommendations to stakeholders regarding effective and efficient approaches to achieve project objectives. Completes analysis and prioritization of incoming requests.
• Understands business problems specific to initiatives and opportunities through the use of quality tools; recommends solutions to management based on data analysis to enable the organization to achieve enterprise and/or business unit goals. Analyzes and maps current processes and potential future state to improve operating efficiencies.
• Provides direction to Developers and business units regarding requirements and testing results to ensure solutions are fully functional and business unit readiness prior to release.
• Identifies and improves business processes using continuous improvement concepts similar to Lean Six Sigma to provide analysis and recommendations to maximize departmental efficiency.
• Identifies impact of process and product changes across multiple product lines/ business units and makes modifications to solutions in order to provide current information to clients/users.
• Measure Analyzes, and interprets data from reports, project requirements, and other resources; provides results to management and project teams.
• Partners with other business functions to coordinate interdependencies and resolve issues.
• Other duties as assigned to support the general purpose of the position’s function.
  
  

Qualifications

• Associate's Degree preferred.
• 3 years of experience in Process improvement and business analysis required.
• Lean Six Sigma, Scrum, Kanban or technical certfications preferred.
  
  

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $51,600 - $81,100. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.
  
  

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
  
  

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.