Dental Front Desk Receptionist

Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors alike. In this vital role, you will manage front desk operations, coordinate patient appointments, verify insurance coverage, and ensure smooth administrative workflows within a busy dental clinic. Your positive attitude and attention to detail will help create a welcoming environment while supporting the clinical team with essential administrative tasks. This paid position offers an exciting opportunity to develop your skills in medical office management while making a meaningful difference in patients’ dental care experiences.

Duties

• Greet patients warmly upon arrival, ensuring a friendly and professional first impression.
• Schedule and confirm patient appointments using Dentrix.
• Verify insurance coverage, process claims, and handle billing inquiries efficiently.
• Manage multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages.
• Maintain accurate patient records by updating electronic health records (EHR) systems and ensuring compliance with HIPAA regulations.
• Assist with insurance verification, pre-authorizations, and documentation review to facilitate seamless patient care.
• Handle office administrative tasks such as filing, data entry, and managing medical records to keep the clinic organized and compliant.
• Coordinate with clinical staff to facilitate patient intake, medical history updates, and appointment scheduling.
• Ensure compliance with health information management standards and maintain confidentiality of sensitive patient data.

Qualifications

• Proven experience as a Medical Receptionist or Dental Receptionist in a clinical setting; dental office experience is highly preferred.
• Strong knowledge of dental terminology and insurance processes.
• Familiarity with EMR/EHR systems such as Dentrix or Eaglesoft.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (10 key typing).
• Ability to navigate multi-line phone systems with professionalism and courtesy.
• Knowledge of HIPAA regulations related to health information management and patient privacy.
• Exceptional organizational skills with attention to detail in documentation review and office management tasks.
• Strong customer service orientation combined with effective communication skills for engaging with patients and team members alike. Embark on a rewarding career where your proactive approach ensures every patient receives outstanding service while supporting the efficient operation of our dental practice!

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Uniform allowance

Work Location: In person

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Paid sick time
• Paid time off
• Paid training
• Retirement plan

Work Location: In person

Salary : $18