Primary Care Coordinator

Who We Are

Pawnee Mental Health is a non-profit Certified Community Behavioral Health Center (CCBHC) helping underserved populations in 10 counties here in North-Central Kansas.

We are a vibrant community of passionate people looking for our next teammate – you!

What We Offer Our Primary Care Coordinators

We believe in supporting our employees’ well-being and professional growth. Here’s what you can expect:

• Medical & Vision Insurance – Accessible plans to support your health needs offered through BCBS or Aetna – prices for single coverage between $50–100/month
• Dental Insurance – 100% FREE for employees
• Kansas Public Employee Retirement System (KPERS) – Secure your future with KPERS retirement benefits – a lifetime pension program
• Other Insurance – Life insurance coverage up to 150% of your annual income and long-term disability insurance at NO COST
• Paid Holidays – Enjoy 8 paid holidays throughout the year
• Generous PTO – Start earning 8 hours of PTO per month (12 days/year), jumps to 18 days/year on your first anniversary
• Paid Medical Leave – Receive a 40-hour bank of paid medical leave IMMEDIATELY upon hire
• Employee Assistance Program (EAP) – Access support resources for your personal and professional life
• Supplemental Benefits – Additional life insurance, short-term disability, ambulance transportation, critical illness coverage, and more

The Role You’ll Play

As a Primary Care Coordinator, you will be the vital link between patients and their care team. You’ll support our Family Nurse Practitioner (FNP), Registered Nurse (RN), and other healthcare professionals to ensure every patient receives seamless, high-quality, and integrated care. This role is about more than scheduling appointments—it’s about building relationships, helping patients navigate the healthcare system, and ensuring their physical and behavioral health needs are met with compassion and efficiency.

The Day-to-Day:

• Serve as the main point of contact for patients, making sure they understand their care plans and follow-up steps
• Schedule and track appointments, referrals, and diagnostic tests to keep patients on track with their treatment
• Work closely with the care team to coordinate services for patients with complex medical and behavioral health conditions
• Monitor patient progress through follow-up calls, education, and reminders to support medication adherence and lifestyle changes
• Advocate for patients by connecting them to community resources and addressing barriers such as transportation or financial constraints
• Maintain accurate, timely documentation in the electronic health record (EHR) system
• Collaborate with colleagues in team meetings, ensuring patient care plans are current and effective

Why Work With Us

At Pawnee Mental Health, we take a great deal of pride in the services we offer, and the progress made by those we serve. All employees, regardless of their role, are an important part of our success! To help us achieve our mission, we’re looking for bright and talented people with great ideas. We believe individuals and families with mental health and/or substance use challenges should have the opportunity to lead normal, productive lives at home and in their communities. If you feel the same, we invite you to explore the opportunity below to see how you can make a difference!

We look forward to reviewing your application!

Qualifications:

• High school diploma or equivalent required; additional education or certification as an LPN, CMA, or similar credential preferred.
• Experience in healthcare coordination, case management, or patient support, preferably in a primary care or behavioral health setting.
• Knowledge of healthcare systems, community resources, and the ability to assist patients with navigating complex care needs.
• Strong organizational, communication, and interpersonal skills.
• Ability to work collaboratively within an interdisciplinary team.
• Proficiency in using electronic health records (EHR) and other healthcare management tools.
• Understanding of patient confidentiality, HIPAA regulations, and healthcare documentation standards.
• Bilingual skills a plus (if applicable to the patient population served).