What are the responsibilities and job description for the Client Care Representative position at PawHootz Pet Resort?
Pawhootz Pet Resort of Hurst, Texas is looking to hire a full-time Reservation Specialist with a can-do attitude. Are you an outgoing customer service/office professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in an essential industry? If so, please read on!
This full-time Front Desk Specialist position starts at a competitive wage of $13.00 per hour, depending on skill. We have multiple shift options available between our lobby hours of 7am-6pm (Monday through Friday) and Weekend availability from 8am-6pm. You would also fantastic benefits, including complete benefits after 1 year and awesome employee discounts for full time employees! If this sounds like the right customer service opportunity for you, apply today!
ABOUT PAWHOOTZ PET RESORT
We are a pet resort like no other! We create a safe environment that encourages endless smiles, barks, and meows. We specialize in implementing education into playtime for all our client's pets. As a certified pet care business, we strive to enhance joy in the enrichment of all pets and advocate strong bonds between us and both, the pet and their pet parents.
Our team of professionals is the key to our success! They do everything from learning to interpret a pup’s body language and mood signal to practicing the best grooming and care procedures. We offer classic benefits and great discounts for our team. Our company culture is positive and uplifting for pets, clients, and employees. We're looking for more to join us!
A DAY IN THE LIFE OF A FRONT DESK RECEPTIONIST
As a Front Desk Receptionist, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibility is to answer phones, schedule pet care appointments, and resolve issues for our clients. Some other duties include but are not limited to conducting new client introduction phone calls, new client tours, and any other interactions explaining services and memberships. You ensure a clean office area, keep pet care clients coming, and love our little furry friends. You love that you get to interact with pet parents and their pets every day and enjoy seeing them happy!
QUALIFICATIONS
- Ability to quickly learn software and input data while speaking to clients
- Ability to practice sales processes- talking with strangers, upselling, learning scripts, handling rejection, etc.
Previous sales experience is a big plus. Do you love animals? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this customer service position!
READY TO JOIN OUR PET CARE TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this full-time office job in an essential industry, please apply. We look forward to meeting you!
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $13