What are the responsibilities and job description for the Service Technician position at Pavion?
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Fire Service Technician to join our security business unit.
Primary Responsibilities:
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Fire Service Technician to join our security business unit.
Primary Responsibilities:
- Install, program, and troubleshoot fire alarm panels and associated devices.
- Service and maintain VESDA and other aspirating smoke detection systems.
- Diagnose system issues and perform repairs or escalate when needed.
- Document all work performed, including inspection reports, deficiencies, repairs, and recommendations.
- Communicate effectively with customers to review findings, next steps, and repair solutions.
- Ensure compliance with safety protocols, company procedures, and regulatory requirements.
- Collaborate with the team to support scheduled PMs, emergency service calls, and project work
- High school diploma or equivalent
- Valid LEA (Limited Energy/Low Voltage license or equivalent, depending on state/jurisdiction)
- NICET Level I–III in Fire Alarm Systems preferred (Level II strongly preferred)
- Proven experience with VESDA or similar aspirating smoke detection technology
- Strong understanding of NFPA codes (especially NFPA 72)
- Ability to read and interpret fire alarm drawings, wiring diagrams, and technical documents
- Excellent troubleshooting and problem-solving skills
- Valid driver’s license and clean driving record
- Ability to lift 50 pounds and work on ladders/lifts as required
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.