Field Engineer I (AV)

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Field Engineer I AV to join our security business unit.

Primary Responsibilities:

• Program/ configure, commission, and maintain small to medium sized Mission Critical Audio-Visual related systems and/or projects
• Program/ configure basic system integrations between related Audio-Visual systems and other related system components
• Terminate associated cables and wires on related rack components, control panels and other system components
• Accurately and efficiently diagnose and trouble shoot system problems at the software layer
• Provide creative solutions to technical challenges; Demonstrate skills required to manage and troubleshoot computer hardware and peripheral devices
• Apply SME in Audio-Visual technologies to effectively train end users on the products and solutions we provide
• Work through technical implementations to ensure that the integrated system is delivered according to project specifications
• Clearly document project state for closeout via punch list management; communicate issues to PMO and document/ coordinate resolution
• Provide support to PMO, Engineering and Sales teams to support project implementation and new sales opportunities
• Effectively mentor and teach other Mission Critical/ Audio-Visual focused team members
• Create and help implement installation best practices specific to Mission Critical/ Audio-Visual technologies, and the products and solutions we provide

Basic Qualifications:

• High school diploma or equivalent required
• 2-4 years in Audio-Visual industry with a deep understanding of the technologies used including Crestron
• 2-4 years in the installation, support, programming, maintaining, and servicing of low voltage systems, primarily Audio-Visual
• OSHA 10 required
• Must possess a valid driver's license
• Basic level knowledge and experience with DSP modifications for audio system tuning in a variety of settings
• Basic level knowledge and experience with control system troubleshooting and debugging of multiple languages
• Experience with basic networking design and set up configurations including VLANs, subnetting, dynamic DNS, etc.
• Must be able to travel throughout New England as required (RI, MA, NH, ME)
• Must have a reliable form of transportation if a company vehicle is not provided
• Must be able to work off hours if/when projects require it (second and third shift)
• Must be able to participate in the Service Department on-call rotation, as required

Preferred Qualifications:

• Experience with the following systems/ products preferred: Crestron, QSC, Shure, Biamp, Barco
• Industry specific certifications preferred- AVIXA CTS, Crestron CTI, QSC Q-Sys, Extron, SynAudCon

• MA Class D, Systems Technician License preferred

• RI TST License(s) preferred

Comp: starting at $38/hr commensurate with experience

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.