Medical Receptionist

Job Summary

We are seeking a dynamic and detail-oriented Medical Receptionist to join our psychiatric outpatient team! In this vital role, you will be the welcoming face of our clinic, ensuring smooth daily operations by managing patient interactions, coordinating appointments, and maintaining accurate medical records. Your energetic approach and excellent communication skills will help create a positive experience for every patient while supporting the clinical staff with administrative excellence. This position offers an exciting opportunity to be part of a fast-paced healthcare environment where your organizational skills and healthcare knowledge will make a meaningful difference.

Duties

• Greet patients warmly and professionally, providing exceptional customer service at the front desk
• Schedule appointments efficiently using an EMR (Electronic Medical Records) system.
• Verify patient insurance coverage and process medical billing and collections accurately in compliance with HIPAA regulations
• Manage patient check-in and check-out procedures, including intake forms and documentation review
• Handle multi-line phone systems with professionalism, providing clear communication and appointment confirmations
• Maintain and organize medical records, ensuring confidentiality and proper filing according to clinical confidentiality policies
• Support clinical staff by preparing care plans, reviewing documentation, and managing electronic health records (EHR systems) such as eClinicalWorks or other EHR platforms
• Facilitate communication between patients and healthcare providers through phone etiquette and timely follow-up
• Perform clerical tasks such as data entry, filing, and managing office supplies to ensure a well-organized clinic environment

Skills

• Proven experience in medical office administration or healthcare reception roles with clinic or hospital experience
• Experience working with people with mental illness
• Familiarity with an electronic medical record system.
• Excellent computer skills including Microsoft Office Suite (Word, Excel) for administrative tasks
• Exceptional patient service skills with the ability to handle sensitive information confidentially in accordance with HIPAA guidelines
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Strong organizational skills with attention to detail for filing, record keeping, and appointment scheduling
• Ability to operate multi-line phone systems efficiently while maintaining professionalism under pressure
• Join us in delivering outstanding healthcare experiences! We value energetic professionals who thrive on making a positive impact every day. Your dedication will help ensure our patients receive compassionate care while supporting our team’s operational excellence.

Pay: From $22.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• Paid orientation

Work Location: In person

Salary : $22