What are the responsibilities and job description for the Insurance Agency Receptionist position at Paul Maestas State Farm?
Job Overview
Join our dynamic insurance agency as a Receptionist and become the friendly, professional face of our team! In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth communication between clients, staff, and insurance agents. Your energetic approach and organizational skills will help create a welcoming environment while supporting daily administrative functions. This paid position offers an exciting opportunity to develop your office management expertise in a fast-paced, client-focused setting.
Duties
- Greet clients and visitors warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills
- Manage appointment scheduling and calendar coordination for agents and staff
- Handle clerical tasks such as filing, data entry, proofreading documents, and maintaining organized records
- Assist with client communication via email, phone calls, and in-person inquiries to provide accurate information and support
- Support office management activities including supply inventory, mail distribution, and maintaining a tidy reception area
- Utilize Microsoft Office applications and word processing tools to prepare reports, correspondence, and documentation efficiently
Experience
- Previous office experience or administrative support roles preferred but not required; training provided for the right candidate
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with the ability to multitask effectively in a busy environment
- Bilingual abilities are highly valued to assist diverse client needs
- Demonstrated customer service experience with a friendly attitude and professional demeanor
- Familiarity with multi-line phone systems and phone reception best practices
- Personal assistant or front desk experience is a plus; strong time management skills are essential for success
This role is perfect for motivated individuals eager to grow their administrative expertise within the insurance industry. If you thrive in a lively environment where your organizational talents shine and your communication skills make an impact, we want to hear from you!
Pay: From $15.00 per hour
Expected hours: 30.0 per week
Language:
- English and Spanish (Required)
Ability to Commute:
- Albuquerque, NM 87121 (Preferred)
Work Location: In person
Salary : $15