What are the responsibilities and job description for the Property Damage Specialist position at Paul Davis Restoration of SEWI?
Description
- Are you decisive, confident, and a natural problem solver?
- Do you thrive on juggling multiple projects, excel in technology, and have a laser-sharp eye for detail?
- Are you thorough, highly organized, and strive for perfection and customer satisfaction?
- Do you genuinely enjoy helping people in their time of need?
If so — APPLY NOW. WE WANT YOU!
Position Overview:
As the Mitigation Sales, you will be one of the first responders and primary liaison between Paul Davis and customers experiencing property loss due to water, fire, smoke, mold, or storm damage. Your mission is to restore and stabilize the property swiftly, professionally, and compassionately — laying the foundation for a full recovery.
You will:
- Respond quickly to loss calls and initiate contact with the customer and adjuster.
- Communicate clearly to build trust and explain the mitigation process.
- Assess and scope the damage, then document it thoroughly using Sketch, MICA, and Xactimate.
- Secure applicable contract(s) and obtain proper authorizations.
- Coordinate, supervise, and assist in the production of all emergency mitigation services — including water extraction, drying, fire/smoke cleaning, mold remediation, and content protection.
- Work with the team to return the customer’s property to pre-loss condition or prepare it efficiently for reconstruction services.
This role requires a proactive, customer-focused mindset and strong coordination skills to deliver fast, efficient, and high-quality mitigation services — while maintaining open lines of communication with property owners, insurance adjusters, and your internal team.
For over 25 years, Paul Davis of Southeastern Wisconsin and Illinois has been the leading provider of emergency restoration and full-service reconstruction for residential, commercial, and industrial properties. We specialize in:
- Water, fire, smoke, and mold damage restoration
- Storm and weather-related disaster recovery
- Contents cleaning and pack-out services
- Reconstruction and remodeling
- Emergency response 24/7/365
Our mission is to restore calm in the most chaotic moments. We respond with speed, precision, and compassion — helping families and businesses rebuild their lives and spaces with confidence.
Requirements
Skills & Knowledge:
- Ability to communicate effectively with customers, adjusters, and team members.
- Tech-savvy and general computer proficiency.
- Strong organization, multitasking, and follow-through abilities.
Why Join Paul Davis?
- Award-winning company culture built on care and trust.
- Unlimited earning potential tied to performance.
- Training, certifications, and opportunities for career growth.
- The chance to make a real difference in people’s lives every day.
Our Vision:
To provide extraordinary care while serving people in their time of need.
Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.