What are the responsibilities and job description for the Technical & Design Manager position at Pattison ID?
Technical Design Leadership
- Lead a multidisciplinary team of designers to ensure structural integrity and quality of deliverables.
- Oversee the full lifecycle of technical design development, from preliminary concepting to final production-ready files.
- Maintain alignment with codes, manufacturing capabilities, and installation best practices.
- Ensure deliverables meet internal design standards and client brand expectations.
- Support project teams by resolving complex design challenges, including structural feasibility and material selection.
Process Innovation & Standardization
- Drive continuous improvement through standardization of design practices and documentation across all signage projects.
- Lead implementation and adoption of core design software (AutoCAD, SolidWorks, Inventor, CorelDRAW) within his team.
- Identify and supports process innovations that improve turnaround time, design consistency, and manufacturability.
KPI Monitoring and Reporting
- Monitor and report on team performance using key metrics such as:
- On-time delivery
- Design turnaround time
Design-related non-conformities
Use KPIs to guide performance discussions, process adjustments, and team coaching.
- Ensure KPIs are clearly communicated and understood by all team members.
Cross-Functional Collaboration
- Collaborate closely with Estimating, Sales, Art, Project Management, and Manufacturing teams to align technical solutions with project requirements.
- Participate in regular alignment meetings to support interdepartmental workflows and ensure design intent is maintained through production.
- Support the Architectural and Digital pillars when needed, leveraging shared expertise and capacity.
Client & Stakeholder Support
- While primarily internally focused, provide technical support for sales or project teams during client meetings as needed.
- Ensure that customer requirements are translated effectively into manufacturable technical designs.
Team Development and Leadership
- Manage and assign daily and weekly workload to ensure projects are prioritized effectively and resources are optimized.
- Monitor capacity in real time and rebalance assignments proactively to maintain throughput and service levels.
- Communicate expectations clearly regarding task ownership, deadlines, and quality standards.
- Conduct regular 1:1s, performance evaluations, and coaching conversations to support team development and performance.
- Conduct regular 1:1s, performance evaluations, and coaching conversations to support team development and performance.
- Lead weekly team meetings to review workload, technical challenges, and training opportunities.
- Support recruitment, onboarding, and career development of new technical team members.
- Promote a culture of collaboration, accountability, and innovation.
Strategic Input
- Provide recommendations to senior manager & plant manager on design tooling, process improvements, and emerging technologies.
- Contribute to the broader vision for technical design excellence and digital evolution within the signage pillar.
- Serve as a key partner in identifying long-term needs for team structure, software investment, and training.
Behaviors
Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
Equal Opportunity Employer
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