What are the responsibilities and job description for the Appliance Delivery Technician position at Pattersons Home Appliance Center?
Pattersons Inc is an Equal Opportunity Employer. Pattersons Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
Job Overview
Join our dynamic team as an Appliance Delivery Technician, where you will be the friendly face delivering and installing essential appliances directly to customers’ homes. This energetic role combines physical delivery, hands-on appliance setup, and exceptional customer service. You’ll be responsible for ensuring appliances are transported safely, assembled correctly, and functioning properly, all while providing a positive experience for our valued customers.
Duties
Always maintain a safe work environment and take into consideration
Make sure you follow procedures and take precautions to protect customers’ floors, counters, home, and appliances while working.
Maintains knowledge of computer software systems and other technology systems.
Provides exemplary customer service by building a positive relationship with the customers. Communicates continuously with customer by calling them to confirm their approximate delivery time, address and product being delivered.
Efficiently loads vehicles and checks for accuracy to deliver the right product (model/serial number) to the right customer.
Efficiently and effectively delivers and installs the appliances, including unboxing, cleaning, and instructing customers on use of appliances.
Assuring that all water, gas, and electrical connections are properly installed.
Must complete necessary and accurate paper trail for deliveries.
Responsible for unloading trucks and putting appliances in properly designated areas.
Completes required training in the expected time-frame and participates in ongoing learning opportunities. Training may require off-site and overnight travel.
Follow truck maintenance schedule and keep a clean, neat, organized truck.
Maintains organization and cleans the warehouse.
Adheres to all company policies/ procedures and protocols.
Performs other duties as assigned.
Qualifications
Must be available to work Monday through Saturdays with some Sundays as necessary.
Must be willing to work as a team player.
Must be knowledgeable of appliances & installation.
Must have great communication skills verbally/ written.
Strong computer skills
Must have pleasant demeanor, professional image, appearance, and positive attitude.
Must maintain requirements to pass background check, driving history and drug test (including health card)
Must maintain a valid driver's license with at least an F endorsement.
Physically able to pass 501b. weight lift test and to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job.
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $16 - $18