What are the responsibilities and job description for the Appliance Service Technician position at PATTERSONS HOME APPLIANCE CENTER?
Pattersons Inc is an Equal Opportunity Employer. Pattersons Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Overview
Join our dynamic team as an Appliance Service Technician and become a vital part of delivering exceptional service to our customers! In this energetic role, you will diagnose, repair, and maintain a wide range of household appliances, ensuring they operate smoothly and efficiently. Your mechanical expertise and customer service skills will help us build trust and satisfaction with every interaction.
Duties:
Always maintain a safe work environment and take into consideration
Make sure you follow procedures and take precautions to protect customers’ floors, counters, home and appliances while working
Maintains knowledge of computer software system and other technology systems
Efficiently diagnoses the technical problem and determines the proper solution.
Builds a positive relationship with customers, communicating continuously with customer
Resolves customer issues within given guidelines and to the customer’s satisfaction.
Maintains customer records accurately in computer software program. Keeping each job/ invoice updated as needed
Must be organized with the ability to complete multiple service calls in a timely manner
Maintains truck stock inventory within company guidelines and standards
Follow truck maintenance schedule and keep a clean, neat organized truck
Completes required training in the expected time-frame and participates in ongoing learning opportunities. Training may require off-site and overnight travel.
Adheres to company policies/ procedures and protocols
Performs other duties as assigned
Perform troubleshooting, diagnosis, and repair of various appliances including refrigerators, washers, dryers, ovens, and HVAC systems using schematics and technical manual.
Requirements
- Must be available to work Monday through Friday with some Saturdays as necessary.
- Must be willing to work as a team player.
- Must have great communication skills verbally/ written
- Must have pleasant demeanor, professional image, appearance and positive attitude
- Experience with repairing appliances and willingness to learn new technology
- Strong computer skills
- Must maintain requirements to pass background check, driving history and drug test (including health card)
- Must maintain a valid driver’s license with at least an F endorsement
- Physically able to pass 50lb. weight lift test and to perform tasks that may require prolonged standing, sitting and other activities necessary to perform jobd
Join us to bring energy, expertise, and enthusiasm into every customer interaction! We’re committed to supporting your growth through ongoing training opportunities that sharpen your skills in appliance repair.
If you’re passionate about hands-on work that makes a tangible impact—apply today!
Pay: $16.50 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17 - $20