What are the responsibilities and job description for the Front Desk position at Patterson and Parsons Family Dentistry?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Dental experience required.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage office operations, including scheduling appointments and maintaining calendars.
- Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date.
- Handle phone calls with excellent phone etiquette, directing inquiries to appropriate personnel.
- Maintain organized filing systems for easy retrieval of documents.
- Support the team with various administrative tasks as required.
Experience
- Previous experience in office management or as a dental receptionist is preferred but not required.
- Strong computer literacy with proficiency in Eaglesoft dental software and data entry skills.
- Familiarity with calendar management and scheduling tools is advantageous.
- Excellent communication skills, both verbal and written, are essential for this role.
- If you are organized, detail-oriented, and enjoy working in a dynamic environment, we encourage you to apply for the Front Desk Agent position. Join us in providing outstanding service to our clients!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Work Location: In person
Salary : $20 - $25