What are the responsibilities and job description for the Front Desk Receptionist position at Chittick Family Eye Care?
Front Desk Receptionist
About Us:
Chittick Family Eye Care, is a leading provider of comprehensive eye care services in Illinois. Our dedicated team of professionals is committed to delivering top-notch eye care to our patients. We are currently seeking a friendly, customer service-oriented Front Desk Receptionist to join our team and be the first point of contact for our patients.
Job Description:
As a Front Desk Receptionist at Chittick Family Eye Care, you will play a crucial role in providing exceptional customer service to our patients. You will be the face of our clinic, welcoming patients and ensuring their overall experience is positive and efficient. Your responsibilities will include:
Key Responsibilities:
Greeting patients with a warm and friendly demeanor.
Scheduling appointments and managing the appointment calendar.
Collecting patient information and insurance details accurately.
Verifying insurance eligibility and processing insurance claims.
Answering phone calls, addressing inquiries, and providing information to callers.
Assisting patients with check-in and check-out procedures.
Managing patient records and ensuring confidentiality.
Maintaining a clean and organized front desk area.
Collaborating with the clinical team to ensure a smooth patient flow.
Providing administrative support to the optometrists and staff as needed.
Handling patient concerns and resolving issues in a professional manner.
Upholding the clinic's commitment to exceptional customer service.
Qualifications:
High school diploma or equivalent.
Previous experience in customer service or a similar role is a plus.
Excellent interpersonal and communication skills.
Strong organizational skills and attention to detail.
Proficient in using computer software and office equipment.
Ability to multitask and work in a fast-paced environment.
Friendly, professional, and customer-focused attitude.
Willingness to learn and adapt to new tasks and challenges.
We are also looking to hire for our Rantoul, IL location.
If you are a motivated and customer service-oriented individual looking to join a dynamic team in the field of optometry, we encourage you to apply.
Please submit your resume along with a cover letter detailing your relevant experience to be considered for this position.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
People with a criminal record are encouraged to apply
Ability to Commute:
- Savoy, IL (Required)
Ability to Relocate:
- Savoy, IL: Relocate before starting work (Required)
Work Location: In person
Salary : $17