What are the responsibilities and job description for the Regional Director of Operations - Hotel (Multi-Unit | Select Service) position at Patrice & Associates?
You don’t just run hotels.
You build teams, fix problems before they surface, and know exactly where margin is hiding in a P&L.
This role is for a multi-unit hotel leader who has already proven they can lead General Managers—and is ready to scale that impact across a growing portfolio.
Location: Indiana (regional travel required) .
About the Role
We are hiring a Regional Director of Operations to lead a portfolio of select-service branded hotels across the Midwest.
This role oversees multiple properties across brands including:
Marriott, Hilton, IHG (Holiday Inn Express), and Wyndham (La Quinta).
The Regional Director of Operations will drive:
- Multi-unit hotel performance
- General Manager leadership and accountability
- P&L results and financial performance
- Brand compliance and guest satisfaction
Key Responsibilities
- Oversee daily operations of multiple hotel properties
- Lead and develop Hotel General Managers (direct reports)
- Drive revenue, profitability, and cost control across portfolio
- Analyze and manage hotel P&L statements and budgets
- Ensure compliance with Marriott, Hilton, IHG, and Wyndham brand standards
- Conduct regular property visits and operational audits
- Improve guest satisfaction scores and service delivery
- Implement operational strategies to increase performance
What You’ll Own
- Full operational oversight of multiple hotel properties
- Direct leadership of General Managers
- P&L performance across your portfolio
- Guest satisfaction and brand compliance execution
- Coaching and development of on-property leadership teams
- Financial discipline, reporting, and performance follow-through
- Consistent property visits and team engagement
You are the person who ensures:
Standards are not just met—they’re lived
GMs are not just managing—they’re leading
Hotels are not just operating—they’re performing
Qualifications (Required)
- 3 years experience as a Regional Director of Operations (hotel industry)
- Multi-unit hotel leadership experience (select-service preferred)
- Experience managing 150 room properties
- Strong financial and P&L management experience
- Proven ability to lead and develop General Managers
- Valid driver’s license and ability to travel regularly
Really nice to have---
- Experience with Marriott, Hilton, IHG, or Wyndham brands
- Background in hotel management companies or multi-property ownership groups
- Degree in Hospitality Management, Business, or related field
Compensation & Benefits
- Competitive base salary
- Quarterly bonus (up to 25% of salary)
- Medical, Dental, Vision (company contribution)
- 401(k) with company match
- PTO vacation
- Life, STD, LTD
About the Company
A rapidly growing hotel ownership and management company with 29 properties and 11 in development, known for strong operational leadership, brand alignment, and internal growth opportunities.
Important
Only candidates with current or recent multi-unit hotel leadership experience will be considered.
Travel required within Indiana Region.
Equal Opportunity Employer
Our PERFORMATM approach ensures precision at every step—from building the ideal candidate profile, to sourcing proven operators, to presenting only those leaders who match your values, your volume, and your vision. We reduce time-to-hire, improve retention, and protect your culture by acting as a true extension of your brand. The result? More engaged teams, better guest experiences, and stronger unit-level performance.
Whether opening new locations, upgrading leadership, or building a bench for growth, Patrice SLC is your dedicated recruiting partner, transforming hiring from a gamble into a predictable, scalable system.
We don’t fill jobs. We fuel growth.
Patrice & Associates is a Equal Opportunity Employer.
Salary : $100,000 - $130,000