Community Support Team Lead

Who we are looking for

We are seeking a motivated and compassionate professional who is passionate about making a meaningful impact in the lives of individuals and families we serve. This role is a vital part of our Community Supports Team and plays a direct role in delivering high-quality, person-centered services. If you are driven by purpose, value collaboration, and want your work to truly improve quality of life and strengthen community connections, this is an opportunity to do work that matters every day.

What you will do

As the Community Supports Services Team Lead, under the supervision of the Local Clinical Director, you will play a critical leadership role in delivering high-quality, therapeutic services that support the continued progress and well-being of members. This position blends clinical expertise, team leadership, and operational coordination to ensure services are effective, timely, and person-centered.

In this role, you will:

• Lead and support a Community Supports Team of Qualified and Associate Professionals, providing guidance, consultation, and clinical direction to promote excellence in service delivery

• Coordinate team schedules to maximize efficiency, ensure appropriate service coverage, and optimize authorized service utilization

• Provide direct therapeutic services to members as needed, including completing assessments for service authorizations

• Ensure Person-Centered Plans of Care are accurate, actionable, and aligned with clinical and regulatory requirements

• Maintain timely and accurate authorizations while ensuring all services are thoroughly and correctly documented

• Collaborate closely with the Local Clinical Director through ongoing training, education, and clinical oversight to support staff development and service quality

In addition, you will have the opportunity to help build and expand additional Community Supports teams while maintaining autonomy with your existing team. This growth will be supported through community engagement and collaboration with local behavioral health partners, allowing you to strengthen resources and connections that benefit both members and staff.

Qualifications to join a winning team

If you are ready to make a difference in the lives of those within the Community Supports Team Services we encourage you to apply if you are

• Fully or provisionally licensed in the state of North Carolina as a Licensed Clinical Mental Health Counselor (LCMHC or LCMHC-A) 

• Fully or provisionally licensed in the state of North Carolina as a Licensed Clinical Social Worker (LCSW or LCSW-A)

• Have provided at minimum 1 year within an adult population through the course of all employment or volunteer work

• Demonstrate capacity to provide supervision/management to a professional team

Required Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A 

Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including

• Competitive compensation with regular performance feedback

• Healthcare Insurance including Medical, Dental and Vision

• Paid Time Off

Who we are

Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness.  We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children.  

Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.  

What we believe

At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.  

Physical Demands

• Regularly walk, stand or stoop

• occasionally lift, carry, push or pull

• move objects weighing up to 25 pounds

• regularly drive a motor vehicle

• must be physically able to complete NCI-B and CPR

If you are ready to make a real difference in the lives of people we serve please apply today to join our team.  Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances.