Community Support Team (CST) - Qualified Professional (QP)

Community Support Team (CST) Qualified Professional

Who We Are Looking For

We are looking for exceptional behavioral health professionals who are ready to make a real difference in the lives of individuals facing mental health and substance use challenges. As a Community Support Team (CST) Qualified Professional, you will play a critical role in helping individuals achieve stability, build resilience, and successfully navigate their recovery journey within their communities.

This is more than a case management position, it's an opportunity to become a trusted advocate, problem solver, and catalyst for positive change. You will work alongside a multidisciplinary team to provide intensive community-based services, coordinate care, connect individuals to vital resources, and help remove barriers that impact their health, recovery, and overall well-being.

We are seeking motivated professionals who are passionate about serving others, thrive in a fast-paced environment, and are committed to delivering high-quality, person-centered care. If you are looking for a career where your work has a direct and lasting impact, where every day presents an opportunity to help someone move closer to their goals, and where your expertise is valued, we invite you to join our team.

What You Will Do

As a Community Support Team (CST) Qualified Professional, you will work directly with adults experiencing mental health and substance use challenges, helping them build the skills, confidence, and support systems necessary to live successfully within their communities. You will serve as a key member of a multidisciplinary treatment team, providing individualized, community-based interventions that promote recovery, independence, stability, and overall wellness.

In this role, you will meet members where they are, both physically and emotionally. Through meaningful engagement, therapeutic interventions, crisis support, skill development, and care coordination, you will help individuals overcome barriers that impact their daily lives. Whether assisting a member in managing symptoms, connecting them with community resources, strengthening family relationships, or developing coping strategies, your work will create measurable and lasting change.

You will have the opportunity to work independently in the community while receiving ongoing support and clinical guidance from your Team Lead and fellow behavioral health professionals. This position offers a unique balance of autonomy, collaboration, and direct service, allowing you to build strong relationships with members while partnering with community providers, healthcare professionals, and support networks to ensure comprehensive care.

Success in this role requires compassion, strong clinical judgment, adaptability, and a genuine commitment to helping individuals achieve their personal recovery goals. Every day presents an opportunity to make a meaningful impact in the lives of the people and families we serve.

What We Offer

At Pathways to Life, we recognize that our employees are our greatest asset. We are committed to creating an environment where professionals can grow, succeed, and make a lasting impact in the communities they serve.

Our full-time team members enjoy:

• Competitive compensation
• Performance-based incentives and advancement opportunities
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Full-Time, Part-Time, and Per Diem opportunities
• Clinical support and team collaboration
• Opportunities for professional development and career growth

Why Behavioral Health Professionals Choose Pathways to Life

At Pathways to Life, we understand that great care starts with great people. We are committed to creating an environment where behavioral health professionals can thrive, grow, and make a meaningful impact in the communities they serve.

When you join our team, you can expect:

• Meaningful Work – Build lasting relationships with individuals and families while helping them achieve recovery, stability, and independence.
• Autonomy with Support – Enjoy the flexibility of working in the community while receiving guidance, collaboration, and clinical support from experienced leaders and teammates.
• A Team-Oriented Culture – Work alongside dedicated professionals who are passionate about behavioral health and committed to supporting one another's success.
• Opportunities for Growth – We believe in promoting from within and providing opportunities for professional development, leadership advancement, and continued learning.
• Community Impact – Serve the communities where you live and work, creating positive change for individuals, families, and neighborhoods across North Carolina.
• Recognition for Performance – We value hard work, dedication, and quality service delivery and believe employees should be recognized for their contributions.
• Mission-Driven Leadership – Our leadership team understands behavioral healthcare and is committed to providing the resources, support, and guidance necessary for employee success.

Whether you are an experienced behavioral health professional or looking to take the next step in your career, Pathways to Life offers an opportunity to do meaningful work, grow professionally, and become part of a team dedicated to changing lives.

Qualifications to Join Our Team

We are seeking dedicated professionals who are passionate about helping adults living with mental health and substance use challenges achieve recovery, stability, and independence. If you are committed to providing person-centered care and making a meaningful impact in your community, we encourage you to apply.

Minimum Qualifications

Applicants must meet one of the following criteria:

• Bachelor's Degree in a Human Services field and a minimum of two (2) years of post-graduate experience working with adults.
• Bachelor's Degree in a non-Human Services field and a minimum of four (4) years of post-graduate experience working with adults.
• Master's Degree in a Human Services field and a minimum of one (1) year of post-graduate experience working with adults.
• Master's Degree in a non-Human Services field and a minimum of two (2) years of post-graduate experience working with adults.

Preferred Qualifications

• Experience providing community-based behavioral health services.
• Experience working with individuals experiencing serious mental illness, co-occurring mental health and substance use disorders.
• Active or associate-level licensure in North Carolina preferred: LCMHC / LCMHC-A, LCSW / LCSW-A, LCAS / LCAS-A

About Pathways to Life

Since 2006, Pathways to Life has been dedicated to helping individuals and families achieve wellness through high-quality behavioral healthcare services. We provide mental health, substance use, medication management, outpatient, and community-based services designed to promote recovery, resilience, and independence.

Our success is built upon a team of compassionate professionals who believe in treating every individual with dignity, respect, and empathy. Through evidence-based practices, strong community partnerships, and person-centered care, we help individuals and families overcome challenges and build healthier futures.

What We Believe

At Pathways to Life, we believe that recovery is possible and that every person deserves the opportunity to live a fulfilling and meaningful life.

Our mission is to foster continual growth in the lives of those we serve, our employees, and our communities. We enhance recovery, wellness, self-determination, and independence through compassionate, person-centered services that empower individuals to achieve their goals.

We value collaboration, integrity, accountability, service excellence, and a commitment to whole-person care. By recognizing each individual's strengths and supporting their unique journey, we create opportunities for lasting positive change.