What are the responsibilities and job description for the Customer Service Specialist position at Pathfinders, Inc.?
Responsibilities:
- Manage large amounts of incoming/outgoing calls
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate customer records and update information as needed
- Build sustainable relationships and trust with customer accounts
- Submitting/Accepting client orders made via email or online
- Corresponding with clients/court personnel
Requirements:
- College degree is preferred
- Previous experience in data entry or other related fields
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to handle high call volumes and manage multiple tasks simultaneously
Job Details:
- Full Time: M-F 8am-5pm
- Pay: $19-20hr
- Job type: On-site
About Pathfinders, Inc.
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!
Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!
Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years
Salary : $19 - $20