What are the responsibilities and job description for the Customer Experience Specialist position at Pathfinder Bank?
Job Overview
The Customer Service Representative role at Pathfinder Bank is a vital part of our team. This position requires individuals who can provide exceptional service to customers, resolving routine issues in a timely manner.
Salary and Benefits
$17.00-$20.00 Hourly
Key Responsibilities
- Delivering Exceptional Customer Experiences
- Processing Transactions and Providing Support
- Promoting Bank Products and Services
- Maintaining Accuracy and Attention to Detail
- Working Collaboratively with Colleagues
Requirements
- High school diploma or equivalent required
- At least one year customer service experience preferred
- 1-3 years banking experience or cash handling experience
- Professional appearance and conduct expected
- Intermediate computer skills (Microsoft Office and Outlook)
- Basic mathematical functions
- Ability to work as part of a team and assist other team members
- Ability to adapt to change
- Attention to detail and quality of work
- Ability to multi-task
- Positive attitude
Salary : $17 - $20
