What are the responsibilities and job description for the Banking Relationship Manager position at Pathfinder Bank?
About the Role
We are seeking a highly motivated and skilled individual to fill the Customer Service Representative position at Pathfinder Bank. This role is responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.
Key Responsibilities
- Customer Interaction and Resolution
- Transaction Processing and Support
- Product Promotion and Sales Support
- Risk Management and Compliance
- Team Collaboration and Adaptability
Requirements
- High school diploma or equivalent required
- At least one year customer service experience preferred
- 1-3 years banking experience or cash handling experience
- Professional appearance and conduct expected
- Intermediate computer skills (Microsoft Office and Outlook)
- Basic mathematical functions
- Ability to work as part of a team and assist other team members
- Ability to adapt to change
- Attention to detail and quality of work
- Ability to multi-task
- Positive attitude
